Rental Lead : Hoback Sports - Winter Seasonal

Rental Lead

At Jackson Hole Mountain Resort, adventure isn't just a word it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment.

Functions of Role :

Assist the Rental Manager and Rental Supervisor in leading the daily operations of Teton Village Sports.

Provide excellent customer service.

Assist in hiring, training, managing, and motivating a retail sales staff.

Open / Close

Work weekend shifts

Maintain efficient daily operations of rental department.

Work with sales staff to ensure proper cash handling and charge procedures are in compliance.

Execute daily operations including morning meetings, opening / closing procedures, daily sales goal, and key holder.

Assist rental department during high customer volume periods.

Assist in processing customer special orders, warranty returns and damages.

Assist in executing store sales and promotions.

Assist in processing store transfers.

Merchandise new products and facilitate back stock / restocking.

Work with retail manager to maintain store cleanliness and presentation.

Assist in all sales training and up selling techniques.

Facilitate morning sales goals and go over any new retail information.

Benefits of position :

Access to Retail shop pro forms

Free Ski / SB demos and rentals

Free Repair / tuning work on your skis or snowboards

40% off in store discounts

Are you the right fit? Below are some traits an exemplary candidate possesses.

Excellent customer service skills.

Knowledge of the ski / snowboard industry

Basic knowledge of Jackson Hole Mountain Resort a plus.

Cash handling skills.

Rental experience preferred.