Guest Lead
Reporting to the Store Leadership, the Guest Lead leads and supports management by directing activities required to achieve all store goals, including world class guest service, sales objectives, loss prevention, and merchandising presentation while driving both associate and guest engagement. Provide guests with exceptional service, through relationship building, product knowledge sharing, and presenting a clean, well-maintained store environment.
What We Offer
$20 / hour base pay
Paid Time Off
Generous associate discount
401k with company match
Advancement opportunities
Free Mental Health support
Free Financial Wellness support
People
- Fosters a guest-focused team environment
- Serves as Manager on Duty
- Helps develop team to accomplish store's business objectives
- Creates a learning environment for associates
- Addresses guest concerns
- Shares information and communicates clearly
- Holds self and employees accountable
- Manages conflict and coaches
- Empowers and involves associates in decision-making
- Fosters team commitment
- Leads through change and adversity
- Acknowledges, interacts and builds relationships with guests
- Consistently receives positive feedback
- Communicates effectively
- Treats others fairly
- Supports an environment of learning and trust
Process
Ensures attainment of sales and inventory shortage goalsImplements merchandise presentationUnderstands the Altar'd State cultureConsistently meets or exceeds goalsControls workflowExecutes task directivesCompletes opening / closing proceduresAdheres to loss prevention practicesMaintains a safe work environmentParticipates in inventory preparationParticipates in store walk-throughsCommunicates effectivelyRecommends ideas to improve standardsReports to workReceives feedbackPresentation
Maintains brand aesthetic and relevanceMaintains a clean and presentable storeAssists in merchandising displaysRepresents the brandQualifications
Must be 18 years of agePrevious retail experience preferredPhysical ability to perform tasksStand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition :
#73 in Fortune 100 Best Companies to Work For 2023#4 in Fortune Best Workplaces in Retail 2022#93 in Best Workplaces for Millennials 2023#34 in Fortune Best Workplaces for Women 2022