Customer Service Representative

Scully and Scully  , the prestigious Park Avenue luxury home furnishings store is seeking a Customer Service Associate with sales experience preferred.

Responsibilities Include :

• Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders.
• Provide exceptional service and correspond with customers via email and phone in a timely fashion.
• Follow up on existing issues and keep customers updated on the status of their orders.
• Schedule pick-up and delivery of items with third-party shippers; monitor deliveries to ensure accuracy and timeliness.
• Send and track customer sample requests as well as other administrative projects.

Basic Qualifications :

We offer  excellent salary plus commission, workplace environment and benefits (Health Insurance, 401k, Paid Time Off) . Opportunity for growth within the company.