Custody Management SME

Facilities Inspections And Standards Subject Matter Expert

GovCIO is currently hiring for Facilities Inspections and Standards Subject Matter Expert to support strategy, training, and compliance activities at the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE). This role will be responsible for supporting the Custody Management Division (CMD) on a myriad of facility specific requirements focused on standards. This position will be a fully remote position but will require travel to specific facilities to support training and facility review.

Responsibilities :

Provide subject matter expertise in detention contract / acquisition management.

Review existing ICE contracts to identify inconsistencies and omissions through comparisons of current detention contracts and develop recommendations to improve ICE detention contracts and enhance ICE processes to acquire detention space.

Produce continual recommendations to improve the overall ICE detention acquisition and management strategy.

Demonstrate thorough knowledge and understanding of the Performance Based National Detention Standards (PBNDS) and National Detention Standards (NDS).

Analyze strategies for PBNDS implementation.

Analyze segregation and hold room usage.

Analyze custody management operational methodology considering stakeholder engagement.

Conduct training workshops for ICE government personnel on PBNDS or NDS which may include one-on-one site-specific training.

Participate in pre-occupancy inspections, site-assistance, or quality assurance reviews with facility out-briefs and provide recommendations and strategies on improving services.

Design, implement, and conduct on-site detention standards training workshops for Detention Services Managers on all ICE detention oversight procedures.

Develop professional or advanced training materials to provide ERO Headquarters and the field with the knowledge and tools necessary to safely and efficiently support ERO mission, from use of detention through removals.

Lead customer engagement to discuss needs, issues, and challenges faced by the clients and pathways to resolution.

Review project deliverables, including artifacts to ensure adherence to team compliance and quality standards.

Establish effective project communication plans and ensure their execution.

Leverage advanced writing skills to translate complicated issues from multiple information sources into a clear point of view to create a compelling, concise, and well-written narrative.

Qualifications :

Required Skills and Experience :

Bachelor's degree and 8+ years of experience or commensurate work experience.

10+ years of experience working with detention facilities and the overall facilities compliance process or commensurate experience.

Preferred Skills and Experience :

Excellent written and oral communication skills.

Strong understanding in project management and communications.

Ability to lead in an extremely fast-paced environment.

Ability to foster collaborative relationships with other team and external stakeholders.

Be flexible to change direction on a moment's notice while also tracking / executing tasks in progress.

Ability to think "outside of the box" while communicating or dealing with a variety of situations.

Possess clear understanding of the activities, roles, and responsibilities on large scale projects.

Direct experience with NDS and PBNDS standards and their application in ICE facilities.

Clearance Required :

Ability to attain and maintain DHS clearance (US citizenship required).

Company Overview :

GovCIO is a team of transformers people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability / vets.