Experience Services Meeting And Event Coordinator
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Experience Services Meeting and Event Coordinator assist with aspects of the planning and execution of internal tenant's events including location, room setup, catering, a / v, transportation, and any other event support. They will coordinate the details set-up of the event with the onsite team and event vendors. The Meeting and Event Coordinator is responsible for ensuring exceptional client experiences through proactive communication and high touch hospitality focused service. They must be able to exhibit exceptional customer service and communication skills.
Key Responsibilities
- Demonstrate capability in executing high profile meetings and events with senior executive participation.
- Consult with conference center clients to determine event needs such as space, physical set-up, AV and technical requirements, catering and event support.
- Primary point of contact for conference center clients; responds to all requests in a timely manner.
- Consistently deliver high standards of care during events, exceed client expectations and anticipate needs.
- Manages all operations, functions, and logistics for conference center including scheduling of the conference center using client scheduling software, troubleshooting A / V and other set up issues.
- Collects feedback from business line stakeholders and client attendees to integrate into continuous improvement effort.
- Complete all tasks and projects as directed and ensure timely delivery based on deadlines.
- Engages in a culture of continuous improvement and innovation by adopting and participating in the development of best practices, new tools and other ideas that provide service delivery efficiencies.
- Establish rapport and maintain relationships with events and conference clients.
- Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption.
- Follow established escalation procedures and incident reporting procedures.
- Other duties, as assigned.
Qualifications
Associate's degree and higher, or proven experience as an event planner or organizer.1-3 years of experience in event planning, hospitality or project management, or related field.Excellent time management and verbal / written communication skills with the ability to communicate professionally.Ability to multi-task in a fast-paced environment.Exceptional customer service skills with a passion for hospitality.Ability to work with clients at all levels of an organization, including C-suite.May require some overtimeProven leadership skills with the ability to manage multiple priorities and deliver results in a fast-paced environment.Track record of initiative, integrity, and good judgement.Highly collaborative with strong interpersonal skills.Proficient skills in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).Estimated compensation for this position : 45,760.00 50,960.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location : On-site Schaumburg, IL
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth :
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages for hourly employees through Daily PayJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously.