Principal Enterprise Solutions Engineer

Principal Enterprise Solutions Engineer

Job Locations

US-AZ-Tempe

Job ID

2025-4798

Category

Engineering

Worker Category

Regular Full-Time[F]

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium's unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

What We're Looking For :

If you are a Technical Engineer with at least 10 years of experience supporting the development and implementation of technical solutions across application systems, then you will be excited about the Principal Enterprise Solutions Engineer opening with Iridium on our Enterprise Architecture and Applications team. As a Principal Engineer, you'll be responsible for identifying and autonomously implementing ideas and solutions in support of our major Enterprise Service Management and Major Initiatives activities. In this role, you will focus primarily on major vendor relationships, steering enterprise service management, architecting platforms and enterprise applications.

What You'll Do :

ServiceNow Product Owner and Architect : Overall responsibility for the platform / product, including maintaining the roadmap, prioritizing new features / enhancements, stakeholder management, and owning the relationship with ServiceNow. This includes owning ServiceNow at a technical level , setting and enforcing best practices, providing support for performance issues, security, integration with other tooling solutions, and supporting family releases

• Lead ServiceNow platform design, flow implementation and platform operational support
• Build implementation roadmaps from strategic architectural vision, help build technical plans and acceptance criteria
• Provide the design and documentation of enterprise platform architectures for cloud, hybrid, and on-premises environments with a focus on API integration, data flows, and scalable frameworks
• Create a comprehensive technical specifications for automation frameworks, operational tooling, and reusable architectural patterns that improve consistency and delivery speed
• Participate in structured assessments of new initiatives using established evaluation models to identify risks, define requirements, and recommend actionable technical solutions
• Manage vendor relationship deliverables including detailed SOW creation, technical requirement documentation, performance tracking, and compliance verification for strategic enterprise partnership alliances (AWS, Microsoft, ServiceNow, Atlassian
• Support cross-functional program delivery by providing technical expertise
• Ensure regulatory compliance alignment in all technical designs, incorporating SOX, PCI, HIPAA, ITAR / EAR, and NIST requirements into implementation specifications
• Conduct technical research and evaluation of emerging technologies and vendor capabilities against defined business criteria and architectural standards
• Facilitate and lead structured stakeholder meetings to gather requirements, present technical recommendations, and support decision-making processes with clear documentation and analysis

What You'll Need to Succeed :

We'll also need you to :

Work Environment :

This position primarily works in an office setting and is largely sedentary with the majority of the position working with a computer. The role typically requires the use of basic office equipment such as a phone, video, computer, keyboard, mouse, and printer.

Iridium is an Equal Opportunity Employer, including individuals with disabilities and protected veterans.