Network Engineer Tier II

Job Description

Job Description

About us :   RKON   is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the Mergers and Acquisitions market.  RKON was recently recognized as one of the 100 best places to work in IT, highlighting our competitive advantage of empowering thought leaders and providing cutting-edge solutions for the fast-paced industry of private equity. RKON is looking for ambitious professionals to join our award-winning team. We have a proven track record for finding and developing top talent with people that believe they can achieve something greater. We also pride ourselves on fostering an environment where initiative, creative thinking, and collaboration are encouraged and rewarded—a key reason for the extraordinary level of service we deliver to our customers.

The Tier 2 Network Engineer is responsible for providing advanced technical support to resolve complex network issues and ensure optimal performance of network infrastructure. This role involves troubleshooting, maintaining, and optimizing network systems, as well as collaborating with Tier 1 support teams and other technical departments. The Tier 2 Engineer will handle escalated issues, participate in network improvement projects, and provide mentoring to Tier 1 engineers.

Key Responsibilities

Troubleshooting & Support :

• Ensure compliance with industry standards, company policies, and regulatory requirements for network infrastructure.
• Implement and maintain network security measures such as firewall configurations, VPNs, and security patches.

Security & Compliance :

Collaboration & Training :

Documentation & Reporting :

Project Support :

Network Maintenance & Monitoring :

Ideal Candidate profile :

Education / Certification Requirements :

Compensation :   The base salary range for this position is $80,000- $100,000. This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, RKON provides a benefits package that includes health insurance (medical, dental, vision, life, and long and short-term disability insurance); flexible time off; and a 401(k) Plan with employer match to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.

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