Fraud Support Representative

Job Description

Job Description

Why NEBAT?

Trusted. Genuine. Successful. National Exchange Bank & Trust is an independent, family-owned bank with big bank abilities, serving Southeastern Wisconsin. Founded in 1933, we are a trusted business partner, employer, and community member. At National Exchange Bank & Trust, you will enjoy a flexible, friendly, family environment, a rewarding career, and opportunities to make a difference in the communities we serve. We believe in bringing out the best in our talent and are committed to fostering an inclusive environment of growth and development.

Position Summary

As a Fraud Support Representative, you will have the opportunity to create a difference in the lives of our customers every single day. You will use sound judgement to assess the risk level when reviewing accounts for possible fraudulent activity. You will also assist with investigations on fraud cases with direction from your Team Leader.

Skills & Attributes Needed

The following skills and attributes are needed to be successful in your banking career as a Fraud Support Representative :

• Attention to detail
• Proficient knowledge of banking terminology
• Demonstrate mathematical and analytical skills
• Work independently as well as part of team
• Problem solving skills
• Great communication

Qualifications

Ideal candidates will possess the following qualifications :

Benefits Offered

National Exchange Bank & Trust offers a competitive benefit package including, but not limited to :