Job Title
Provide support, leadership and supervision of all Recreation areas including the Mountain Lodge, Allegheny Springs Pool, Kids Club and Allegheny Outdoors.
Responsibilities
Responsible for maintaining a safe and fun environment for guests.
Responsible for directing, supervising, coaching, training, and development of Recreation team members.
Monitor the flow of business at the pools, and other Recreation areas, ensuring prompt response to guest concerns and issues.
Maintain the safety of all guests in the Recreation Areas, ensuring, for example lifeguards are deployed and trained correctly and recreation attendants are properly monitoring and supervising guest activities.
Responsible for energetically engaging the staff in carrying out Recreation team job functions and activities.
Ensure all team members maintain a neat, clean professional appearance.
Manage associate payroll according to labor productivity guidelines. Ensuring Associates are punctual and able to take breaks.
Ensure that schedules are completed based on business demand.
Conduct themselves in a mature and appropriate manner when interacting with children, members, guests and vendors if / when issues arise.
Ensure all staff follows proper procedures in cash handling, safety, registration and cleanliness.
Create and implement new ideas for recreational activities.
Help streamline and improve the guest experience and related internal processes.
Ensure that guest and member requests are followed up with quickly.
Qualifications
Must have a high school diploma.
2 years' experience in a supervisory role preferred.
Previous experience in customer service and administrative duties required.
Valid driver's license.
Current certification of First Aid, CPR, AED preferred or able to acquire within 90 days of employment.
Current Lifeguard Instructor Certification preferred or willing to obtain within first 6 months of employment.
Must be able to work in all weather conditions.
Must be able to lift 25 pounds.
Must be able to push / pull 50 pounds.
Must be able to stand and work on uneven terrain.
Omni Hotels & Resorts is an equal opportunity employer - vets / disability. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Recreation Manager • Hot Springs, VA, US