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Recreation Manager

Recreation Manager

Hospitality OnlineHot Springs, VA, US
2 days ago
Job type
  • Full-time
Job description

Overview

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

Provide support, leadership and supervision of all Recreation areas including the Mountain Lodge, Allegheny Springs Pool, Kids Club and Allegheny Outdoors.

Responsibilities

  • Responsible for maintaining a safe and fun environment for Guests
  • Responsible for directing, supervising, coaching, training, and development of Recreation team members.
  • Monitor the flow of business at the pools, and other Recreation areas, ensuring prompt response to guest concerns and issues.
  • Maintain the safety of all guests in the Recreation Areas, ensuring, for example lifeguards are deployed and trained correctly and recreation attendants are properly monitoring and supervising guest activities.
  • Responsible for energetically engaging the staff in carrying out Recreation team job functions and activities
  • Ensure all team members maintain a neat, clean professional appearance
  • Manage associate payroll according to labor productivity guidelines. Ensuring Associates are punctual and able to take breaks.
  • Ensure that schedules are completed based on business demand
  • Conduct themselves in a mature and appropriate manner when interacting with children, members, guests and vendors if / when issues arise
  • Ensure all staff follows proper procedures in cash handling, safety, registration and cleanliness
  • Create and implement new ideas for recreational activities.
  • Help streamline and improve the guest experience and related internal processes.
  • Ensure that guest and member requests are followed up with quickly.

Qualifications

  • Must have a high school diploma
  • 2 years' experience in a supervisory role preferred
  • Previous experience in customer service and administrative duties required
  • Valid driver's license.
  • Current certification of First Aid, CPR, AED preferred or able to acquire within 90 days of employment
  • Current Lifeguard Instructor Certification preferred or willing to obtain within first 6 months of employment
  • Must be able to work in all weather conditions
  • Must be able to lift 25 pounds
  • Must be able to push / pull 50 pounds
  • Must be able to stand and work on uneven terrain
  • Omni Hotels & Resorts is an equal opportunity employer - vets / disability. The EEO is the Law poster and its supplement are available.

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

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    Recreation Manager • Hot Springs, VA, US

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