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Executive Support Lead

Executive Support Lead

ChubbNew York, NY, US
30+ days ago
Job type
  • Full-time
Job description

Executive Support Lead

Position Summary :

The Executive Support Lead is a critical role responsible for overseeing and optimizing the support provided to our executive leadership team. This individual will act as a technical and operational lead of executive support staff, ensuring seamless operations, proactive support, and a high degree of professionalism. In addition, this position will provide direct support to the CEO.

Key Responsibilities :

Team Leadership & Development :

  • Lead, mentor, and a team of executive support staff, fostering a culture of excellence, collaboration, and continuous improvement.
  • Manage workload distribution and ensure appropriate support for all executives.
  • Provide operational and strategic updates to management regularly.

Strategic Support & Operations :

  • Act as a central point of contact for executive escalations, and coordinating solutions as required.
  • Proactively identify and implement process improvements to enhance the efficiency and effectiveness of executive support.
  • Oversee the planning and execution of executive-level meetings, offsites, and events, ensuring all technical items are handled flawlessly.
  • Serve as a liaison between executives and other departments, taking ownership of issues and driving them to resolution.
  • Provide all levels of IT support to the CEO as needed, including travelling to Executive residences and travelling to support CEO meetings and events.
  • Relationship Management :

  • Build strong, trusted relationships with the executive leadership team, understanding their preferences and priorities.
  • Collaborate with other departmental leaders to ensure alignment and seamless support across the organization.
  • Act as an ambassador for the executive team, representing them professionally in internal and external interactions.
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