Senior Software Engineer

THE JOB

As a Senior Software Engineer, you will be responsible for mentoring and training new developers in coding standards and practices.

You will also use your detailed knowledge and experience to discover new opportunities to solve business problems and leverage existing technology to drive solutions to engineering challenges.

Senior Software Engineers are required to be flexible team players who can join existing projects as key contributors and run new projects from start to completion with a high degree of quality.

Senior Software Engineers are thought leaders and will be key players in developing pragmatic solutions with realistic delivery goals and high-quality standards.

As a Senior Software Engineer, you will be called upon to deliver technical research projects to business partners, illustrate value in technical opportunities, discover modernization and enhancement opportunities that align with business goals.

Senior Software Engineers will be called upon to deliver technical presentations to stake holders, lead teams to deliver project goals and work across company lines to build enterprise spanning applications.

You will be responsible for multiple large-scale, fast-moving products with a high degree of business value and visibility.

At Ticketmaster, we value teamwork and collaboration. We have a diverse workforce spread out around the globe and use frequent collaboration sessions to work together on projects.

We are looking for open, honest, and caring professional people who welcome sharing ideas and helping others to succeed in their mission.

We have a positive and supportive work environment where people are our greatest asset, and we are looking for similarly minded and talented individuals to join our family.

WHAT YOU WILL BE DOING

• Implement Enterprise solutions at scale.
• Provide subject matter expertise on software projects that the team is responsible for.
• Design and lead team development efforts based on high level business requirements from stakeholders and work partners.
• Discover and Research new technology and practices to grow excellence and drive optimization of existing projects.
• Perform code reviews, maintain coding quality, and uphold standards.
• Mentor and guide new hires and junior team members to encourage professional growth and enable new technical skills.
• Identify key performance indicators for projects and create metric goals with business partners to increase project quality over time.
• Participate in daily stand-ups, collaborative sessions, and team meetings to work as a team to create brilliant solutions.
• Learn all about the business of ticketing and find new opportunities for resale tech to reach even more fans.
• Be ready to adapt in a highly competitive business; priorities shift quickly, and solutions must be delivered that can adjust to meet and exceed customer expectations.
• Build models and prototypes that can be leveraged by the team to turn ideas into solutions.

TECHNICAL SKILLS

• BA / BS of computer related major and 6 or more years of work experience in a software engineering field or 10 or more years of work experience in a software engineering field.
• Extensive experience in Java development using Java frameworks such as Spring MVC, Hibernate.
• Knowledge of streaming technologies such as Kafka is a plus.
• Strong understanding of object-oriented design, web application architecture and relational database design.
• Excellent verbal, troubleshooting and written communication skills.
• Familiarity with UML sequence diagrams, flow charts, and block diagrams.
• Familiarity with UI concepts, including HTML / CSS / JS / jQuery / AJAX / React is a plus.
• Experience working in an Agile or Scrum style team structure.
• Knowledge of cloud computing concepts and deployments via Docker images running on Kubernetes in AWS EKS is a plus.
• Experience with git-based source control management systems like GitLab is a must.
• Experience with CI / CD pipelines and deployment automation.
• Ability to work with static and dynamic code analysis tools configure the tools and correct the errors found by the tools.
• Strong relational database experience (SQL Server, Oracle, MySql etc.)

YOU (BEHAVIOURAL SKILLS)

• Working Professionally : You set high standards, committed to meeting customer needs, understand others' perspectives and seeks to make incremental improvements to performance.
• Delivery : Delivery concerns our ability to deliver work that matters not just once but do so sustainably. We look at the rate at which we deliver impact, not just the cumulative impact that we have achieved.

You show willingness to learn, are organized and methodical, monitoring progress of work and present yourself confidently.

Teamwork : To work effectively and collaboratively with others to achieve common goals, involves the capacity to communicate, share responsibilities, and contribute to a group effort in a positive and constructive manner.

A person with strong teamwork skills can navigate group dynamics, resolve conflicts, and leverage the diverse strengths of team members to enhance overall team performance.

Fosters a cooperative and supportive work environment, leading to increased productivity and success in achieving objectives.

You will work cooperatively with colleagues, communicate clearly, accept and adapt to change.

Innovation : Innovation involves identifying solutions to accelerate our team's learning of the problem space (proving or disproving the direction of a solution), as well as helping the team build and improve our products or productivity.

Innovative engineers are both a force behind the creation of sustainable solutions for these ideas, and successful in getting the needed momentum behind them to see them realized.

The impact of every one of us comes through keeping Ticketmaster on the leading edge of Ticketing worldwide. As a lead you will be proactive and suggest improvements to improve delivery or service.

Make connections, patterns and encourages a creative environment and aligns actions with wider goals and models.

Problem Solving Engineers, as a part of mastering their craft, develop technical abilities to increase their business impact.

You will be able to demonstrate you can combine your competencies into Business impact. This could be reducing costs, proving out a solution to a complex problem, or helping the team achieve their learning goals.

At a lead level the solutions you demonstrate will be to complex problems and often involve bringing along other engineers with you.

Adaptability- Adaptability is excellence at working with product, design and other stakeholders to deliver solutions through well-scoped milestones that validate customer needs as quickly as possible while designing for the appropriate level of scale, reliability and future maintainability;

while proactively identifying the tradeoffs of creating new systems and components, reusing or adapting existing systems, or using open source or partner solutions to optimize the time-to-market for customer value.

As a Lead you will be able to demonstrate your ability to pivot quickly and crucially help others in the engineering team with the change that comes with this.

System Design- Ticketmaster runs a large interconnected technical environment where change in one part can have far-reaching effects on the entire system.

Systems Design focuses on the interconnectedness of services running at Taylor Swift scale. Effective systems design defines boundaries, engineers’ security, is built to scale and perform appropriately, while emphasizing and building to support for the long-term impacts of decisions and actions.

The process requires collaboration with diverse stakeholders and disciplines. As a lead you will have an integral role in implementing good technical System design principles and ensuring this knowledge and expertise is shared within the team of engineers around you.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.

If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values :

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.