Customer Service and Sales Support

Veteran Marketing Group is a local firm that is proud to partner with leading national brands, delivering innovative sales systems and ideas throughout the Memphis market.

As a whole, we are driven by the power of connection, communication, and collaboration.  Our Business Development team is actively searching for the next wave of talent to lead and direct internal resources.

The goal of this position is to successfully execute sales objectives that align with our client's company and brand standards.

Essential Duties and Responsibilities :

• Develop, execute, and oversee promotional sales solutions to ensure complete customer satisfaction, quota attainment, proper handling of customer complaints, and lead a highly-skilled, vibrant team of sales professionals.
• Use fact-based and value-based selling tools when engaging customers, to drive sales and engagement and reduce account cancellations.
• Assist the Senior Key Account Manager in developing strong working partnerships with fellow industry leaders and client executives.
• Stay current on products, services, and promotions available.
• Use your book of business to create upselling and cross-selling opportunities when new items are made available.
• Assist the Talent Acquisition department in actively searching for the industry's top talent through headhunting, candidate sourcing, and virtual career fairs.
• Work directly with and maintain constant communication with partners, clients, and consumers across the local region.
• Support and represent our company’s standards, core values, and purpose, inside and outside of work hours.

Those with experience in the following categories tend to do well in this role :