Field Service Technician (MSP)

Description

We are seeking enthusiastic and skilled Field Technicians to join our dynamic teams across various locations in Louisiana and Texas. This is a unique opportunity to leverage your IT expertise in a role that offers variety, challenge, and the satisfaction of making a significant impact on our clients' success. Our ideal candidates are tech-savvy problem solvers with a passion for customer service and a desire to continually learn and grow within the IT field.

Key Responsibilities

• Provide exceptional onsite and remote IT support, resolving new and escalated tickets efficiently.
• Administer and support cloud solutions such as Office 365, Azure AD, and other apps.
• Staging of hardware, including PCs, printers, networking equipment, phones, and specialized devices.
• Perform hardware, software, and peripheral troubleshooting, including PCs, printers, networking equipment, phones, and specialized devices.
• Manage Active Directory, group policies, network configurations (TCP / IP, DNS, DHCP), and server administrations (Windows Server 2012 and above).
• Implement and support networking technologies, including firewalls, switches, and APs.
• Assist with project solutioning, implementation, and maintenance tasks, ensuring the best outcomes for clients.
• Travel to client sites as required, providing timely and effective solutions to technical problems.

Skills, Knowledge & Expertise

Job Benefits

In-Telecom Consulting, LLC is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.