Join to apply for the Epic Apps Analyst 4 - HB- Remote role at Beth Israel Lahey Health .
When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.
Job Description
Essential Responsibilities
- Defines, documents, builds and maintains EHR application content. (essential)
- Creates functional specification documents to build content within the EHR application and is primarily responsible for validating this content with the business owner. (essential)
- Independently leads projects adhering to defined project management strategies and guidelines, managing assigned projects and meeting deadlines consistently. (essential)
- Acts as an application expert and resource for all team members and other application teams in identifying issues and resolution paths, effectively managing cross‑team collaboration across all IS teams when appropriate. (essential)
- Achieves and maintains required certifications of the respective EHR application and stays current with new application functionality and enhancements. (essential)
- Acts as a liaison between IT, customers and / or vendors, coordinating and facilitating meetings and documentation across relevant operational areas using the software application. (essential)
- Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides. (essential)
- Performs all other duties as needed or directed to meet the needs of the department and / or customer, providing on‑call / after‑hours support as required. (essential)
- Communicates effectively with all levels of leadership across all entities up to and including C‑Level interactions. (essential)
- Mentors junior colleagues in the development of application knowledge and project management skills. (essential)
Required Qualifications
High School diploma or GED required; Bachelor’s degree preferred.5–8 years of related work experience in Direct experience in Electronic Health Record implementation and support, with a demonstrated track record of success. In lieu of direct experience, minimum 5+ years of operational experience utilizing the applicable Electronic Health Records applications.Vendor required certification in good standing (or proficiency if vendor accepts) for applications / modules employee is assigned to support; if not currently certified, employee will have 6 months from the Date of Hire or Date of Transfer to obtain such certification.Ability to assess problems and projects and complete or resolve them independently with minimal supervision.Possesses advanced application knowledge and can apply knowledge to unique scenarios and problems that arise.Advanced skills with Microsoft applications (Outlook, Word, Excel, PowerPoint or Access) and other web‑based applications, capable of producing complex documents, performing analysis and maintaining databases.Competencies
Decision Making : Ability to make decisions guided by precedents, policies and objectives; regularly makes decisions and recommendations on issues affecting a department or functional area.
Problem Solving : Ability to address complex, often non‑recurring problems with innovative, creative, and Lean diagnostic techniques.
Independence of Action : Ability to set goals and achieve defined results with some guidelines; receives broad guidance from management.
Written Communications : Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.
Oral Communications : Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
Knowledge : Ability to demonstrate in‑depth knowledge of concepts, practices and policies and use them in complex, varied situations.
Team Work : Ability to lead small projects or work groups, creating a collaborative and respectful environment and improving workflows.
Customer Service : Ability to provide high‑level customer service and staff training, resolving service issues promptly and respectfully.
Social / Environmental Requirements
Work requires close attention to detail for accurate completion; intermittent breaks during the workday do not compromise the work.Work is varied daily; employee must adapt to changes, use independent judgment and manage priorities.No substantial exposure to adverse environmental conditions.Health Care Status : NHCW : No patient contact – Health Care Worker Status may vary by department.Sensory Requirements
Close work (paperwork, visual examination), color vision / perception, visual monotony, visual clarity (
Physical Requirements
Sedentary work : Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects; sitting most of the time, with walking and standing required only occasionally. Constant sitting, keyboard use.
Pay Range
$119,995.00 USD – $147,680.00 USD.
As a health care organization, we have a responsibility to protect our patients, colleagues and communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
Equal Opportunity Employer / Veterans / Disabled.
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