Guest Services and Marketing

As a Guest Service Representative and Marketing Coordinator, your responsibilities will include :

Guest Services Duties :

Checking in and out hotel guests

Answering phones

Taking phone and online reservations for dining, lodging and public cruises

Responding to email inquiries for dining, lodging and public cruises

reconciling Expedia, Hotels.com and other 3rd party reservations on the 1st of the month

Providing exceptional customer service to our guests

Helping with breakfast service. Serving breakfast and clearing plates

Marketing Tasks :

Creating email campaigns through Constant Contact for our upcoming events

Posting events on Facebook and Instagram

Creating flyers for in-house promotions and social media through Canva

Cold Calling prospective clients and sending out promotional materials

Helping event coordinator with wedding fairs and community expos and events

Work schedule

Monday to Friday

Weekend availability

8 hour shift

Day shift

Night shift

Supplemental pay

Tips

Other

Benefits

Flexible schedule

Paid time off