Student Processor - Office of the University Registrar
- Full-time
Posting Details
Position Information
Working Title
Student Processor - Office of the University Registrar
Department
Office of the University Registrar
Type of Work Study
Institutional, Federal
Building / Office Location
AC - Kenneth R. Lucas Administrative Center
Work Schedule
Office Hours are Monday through Friday 8 : 15 a.m. - 4 : 30 p.m. Applicants should be able to work 25 hours per week during Fall and Spring, with a potential of working 35 hours during the summer. Actual schedule varies depending on office needs.
Job Description
The Student Service Agent serves as the primary point of contact for the Office of the University Registrar to prospective and current students, parents, and the public. The Student Service Agent will maintain knowledge of university policies and procedures regarding student records, registration, myNKU, Degree Audit, and other academic policies / procedures. The Student Service Agent will provide prompt and thorough professional resolution to student questions and concerns while exceeding customer service expectations. The Student Service Agent will complete trainings in FERPA, phone and customer service etiquette, SAP GUI, Perceptive Content, and will be expected to upkeep knowledge of university policies / procedures, and the services offered by other campus departments to properly guide students / faculty / staff / public.
Primary Responsibilities
Responsibilities include but are not limited to general office duties such as :
Answer Multi-line Telephone
Filing, Copying and Typing
Routing Mail
Running Errands on Campus
Database Entry
Assist With Special Projects
Other Duties As Assigned
Students work approx. 20 hours per week
Qualifications
Desirable traits and qualifications include strong writing skills, ability to think critically and analytically, proficiency with Microsoft Office applications, the ability to work independently, a positive attitude, good academic standing, and a willingness to learn.
Any candidate who is offered this position will be required to go through a pre-employment criminal background check as mandated by state law.
Minimum Education
High School Diploma
Pay Rate
$10.00 / hr
Posting Detail Information
Requisition Number
20251864
Job Open Date
06 / 26 / 2025
Job Close Date
Quick Link
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