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Manager, Billing Systems & Quote-to-Cash
Manager, Billing Systems & Quote-to-CashALVARIA • Denver, CO, United States
Manager, Billing Systems & Quote-to-Cash

Manager, Billing Systems & Quote-to-Cash

ALVARIA • Denver, CO, United States
1 day ago
Job type
  • Full-time
Job description

JOB SUMMARY

Alvaria is seeking a Manager of Billing Systems & Q2C Operations to join our dynamic team. In this role, you will own the implementation, administration, optimization and execution of the company's billing platform and end-to-end Q2C process. The ideal candidate will seamlessly bridge systems knowledge with superior process excellence, supporting a cross-functional team including Sales, RevOps, Finance, Accounting and Product. This role will report to the VP, Finance.

KEY DUTIES AND RESPONSIBILITIES

  • Billing System Implementation :

Lead the implementation of a new Q2C platform

  • Oversee data migration, validation and end-to-end testing
  • Manage the initial configuration and define process workflows
  • Billing System Administration :
  • Serve as the primary administrator of the company's billing platform, including configuration, user access, data integrity and system upgrades

  • Partner with IT and vendors to troubleshoot and resolve system issues
  • Evaluate and implement enhancements to support scalability and automation
  • Q2C Process Ownership :
  • Manage the full Q2C lifecycle, including quote, billing, collections and revenue recognition handoffs

  • Ensure processes align with contractual terms, revenue policies and internal controls
  • Partner with Sales, RevOps and Customer Success teams to ensure accurate and timely handoffs throughout the customer lifecycle including initial sale, expansions and renewals.
  • Operational Excellence & Controls :
  • Develop and enforce standardized processes, policies, controls and documentation for Q2C activities

  • Ensure compliance with GAAP and company policies
  • Monitor and analyze Q2C KPIs driving continuous improvements
  • Cross-Functional Collaboration :
  • Partner with the Accounting team to ensure billing aligns with revenue recognition requirements

  • Collaborate with FP&A to provide accurate billing and cash flow forecasting inputs
  • Align with sales and revops to ensure processes align with GTM strategy and accelerating the sales cycle
  • REQUIREMENTS

  • Educational Background : Bachelor's degree in Accounting, Finance, Business Administration, or related field
  • Experience : Minimum of 5 years of experience in billing, finance operations, revenue operations, or related role. SaaS or subscription-based business model required.
  • Software Proficiency : Hands-on experience implementing and administering quoting, billing and / or ERP systems (e.g. Maxio, Netsuite, SFDC Revenue Cloud, Zuora, etc.)
  • Control Framework : Knowledge of GAAP, SOX and internal controls.
  • Experience in Complex Environments : Experience in large, multinational, multi-currency organizations is highly desirable.
  • Collaboration : Strong interpersonal and communication skills to partner across Finance, IT Sales and Operations.
  • Location : This position will be hybrid, with 2 days in the Denver office a week.
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    Billing Manager • Denver, CO, United States

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