Customer Service Representative (Healthcare)
Aroha TechnologiesOrange, CA, United States15 hours ago
Job type
- Full-time
- Quick Apply
Job descriptionPosition may remain open beyond this date if additional candidates are needed Program Support (80%) : Provide excellent customer service, handle member / provider inquiries, maintain quality standards, and serve as a resource for team members. Administrative Support (15%) : Assist with departmental tasks, address eligibility, enrollment, claims, and authorization questions, document interactions accurately, and build relationships internally and externally. Other (5%) : Complete projects and duties as assigned High school diploma or equivalent 1 year plus of call center experience (Medi-Cal / Medicaid or health services experience preferred) Typing speed of 35 WPM Knowledge of Medi-Cal / Medicaid or health services Strong problem-solving, project management, and communication skills Build rapport and maintain effective relationships with diverse teams Work independently with sound judgment Communicate clearly, organize work, and manage multiple projects Proficiency in Microsoft Office and other job-specific systems Ability to sit, stand, type, bend, walk, lift 10 25 lbs, and read computer screens and printed materials Clear verbal communication and hearing for telephone interactions Primarily indoor, office or clinical settings with moderate noise levels Occasional community-based or outdoor work with varied conditions
Now Hiring : Customer Service Representative (Healthcare)
Position Details :
- Department : CS Medi-Cal Call Center
- Rate : $23.00 $31.05 / hr
- Work Arrangement : Temp Contract (Full-time), on-site
- Schedule : Monday Friday | 8 : 00 AM 5 : 00 PM
- Location : 505 City Parkway West, Orange, CA
Application Deadline :
Key Responsibilities :
Minimum Qualifications :
Preferred Qualifications :
Knowledge & Abilities :
Physical Requirements :
Work Environment :
Interested?
If you are passionate about member-centered healthcare and delivering excellent service, please share your resume . We are screening candidates for CalOptima and will submit your profile to the hiring manager . Make sure to give us permission to submit your resume before we share it.
Contact :
Nick Senior Healthcare Recruiter
Direct : 510-455-4449
Aroha Technologies Inc.
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Customer Service Representative • Orange, CA, United States
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