Marriott Dallas Addison Quorum By The Galleria - Front Desk Assistant Manager OEM

Join Our Team as a Front Desk Assistant Manager!

About Us :

At Aimbridge Hospitality, we deliver exceptional guest experiences. As our Front Desk Assistant Manager, you'll work closely with the Front Desk Manager to oversee the operation of our Front Office. Your role is critical in providing attentive, friendly, and efficient service to guests while maximizing room revenue and occupancy. If you’re a customer service superstar with excellent problem-solving and communication skills, committed to ensuring an unforgettable guest experience, join our team!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

Key Skills and Responsibilities :

• Customer Service Orientation : Deliver exceptional service to guests and employees, ensuring a warm and friendly demeanor at all times.
• Problem-Solving Ability : Anticipate and address issues proactively to maintain smooth operations and enhance guest satisfaction.
• Communication Skills : Clearly convey information and resolve concerns from co-workers and guests effectively.
• Financial Acumen : Work with financial information and data to support the management of room revenue and occupancy.
• Supervisory Skills : Motivate, coach, and discipline Front Desk personnel, ensuring compliance with company standards and procedures.
• Organizational Skills : Maintain high standards of personal appearance and grooming, ensuring compliance with company regulations and safety standards.
• Technical Proficiency : Utilize Windows operating systems and relevant software for effective management and reporting.

What We’re Looking For :

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

We're the best Marriott hotel in Addison, TX located 5 minutes from Galleria Dallas shopping mall, business offices, and within walking distance from premier restaurants. Spacious rooms and suites are carefully designed for comfort and convenience with luxurious bedding, free bottled water, and a mini fridge. Our Addison, TX hotel features a lively lobby bar, concierge lounge, and Starbucks Coffee that offer a great place to connect. Guests can relax at our resort-style outdoor pool and patio featuring a fire pit and poolside games like ping pong and Foosball – perfect for a weekend getaway in Dallas. Our Marriott hotel near Galleria Dallas offers complimentary shuttle service every hour to the Galleria, and is only a short drive from Love Field (DAL) and DFW Airport.

Application deadline for Colorado positions :

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