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Community Health Worker
Community Health WorkerMedix • Lawrence, MA, United States
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Community Health Worker

Community Health Worker

Medix • Lawrence, MA, United States
7 days ago
Job type
  • Full-time
Job description

Overview

HRSN Screening and follow-up Management

  • For positive screening results, further assess and formulate a plan of care in order to address patient goals.
  • Implement the plan of care, including providing health education, facilitating access to needed services such as assists patients in obtaining or stabilizing housing, finances, food, utilities, educational / vocational opportunities, and community supports.
  • Monitor patient progress over time, including making referrals to service providers and coordinating care as needed per plan of care-established goals.
  • Communicates patient updates to the ICT team and modifies plan of care as needed
  • Completes necessary documentation, i.e. (utility assistance, SNAP, disability, SSI, DTA, housing)

Engagement

  • Establish trusting relations with patients to facilitate their connection to the primary care team.
  • Implement patient engagement strategies for patients identified as hard to reach and pose barriers to primary care access.
  • Conducts home visits and accompanies patients to appointments as needed to ensure compliance
  • Updates ICT on outcomes of related engagement strategies
  • Follow up on referrals from the population health team on hard- to -engage patients with quality gaps
  • Refers clients to outreach and enrollment for health insurance coverage
  • Follow up on warm handoff referrals from care management for patients who require additional care coordination beyond the acute phase.
  • Transitions of Care

  • Follow up on patient referrals generated by the central population health TOC team to ensure post- discharge, risk mitigation strategies, including, but not limited, to posy-discharge follow-up appointments and resumption of home-based services.
  • Escalate to the primary care team any barriers that affect the potential for re-admission or preventable ED utilization.
  • Providers transitions of care updates to the integrated care team, including participation in pre-visit planning activities
  • Engages (outreaches) with patients between visits either by phone, home, or community visits.
  • Supports efforts to meet identified key performance indicators and quality metrics; participates in quality improvement efforts
  • Uses strategies such as motivational interviewing, harm reduction, and strengths-based approaches to support members in attaining stated goals
  • to improve skills and role-specific certifications or specialization
  • Educates patients how to utilize mobile devices or computers for telehealth appointments.
  • Ensures appropriate documentation of visits and activities with EHR; documents visit, phone calls and any contact.
  • Performs chart reviews.
  • Participates in ICT meetings.
  • Complies with all applicable organizational and departmental policies.
  • Other duties as assigned.
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    Community Health Worker • Lawrence, MA, United States

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