Strategic Account Manager - Salt Lake City

Strategic Account Manager

This position has a salary of $95,000 per annum, with an uncapped commission plan. Paycom provides employees health insurance at an employee cost of $1 per-pay-period, a 401(k) plan with company match, available flexible spending accounts, $50,000 basic life and AD&D, paid vacation, holidays and sick leave, employee stock purchase plan, paid family leave, and many other available benefits. The Strategic Account Manager is responsible for retaining existing company relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing clients by : leveraging technology to ensure they see a return on current and future investments, identifying and developing additional revenue opportunities, and maximizing employee and client usage of Paycom software.

Responsibilities include :

• Working closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service.
• Cultivating and nurturing existing client relationships for strong retention.
• Achieving sales quota and revenue goals through client retention and account expansion strategies.
• Proactively analyzing, clarifying, and validating client needs on an ongoing basis.
• Driving revenue retention / growth, account profitability, and client satisfaction / loyalty.
• Performing client presentations articulating the value proposition of software / solution / service offerings.
• Maintaining relationships at C-level and throughout the organization in support of providing business solutions and tools.
• Conducting the required number of face-to-face meetings on a weekly basis.
• Preparing a strategic agenda, reviewing usage, overseeing software system updates, identifying needs and opportunities, and providing insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions.
• Conducting regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations.
• Staying updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities.
• Developing a complete understanding of the client's organizational structure.
• Assisting in software development efforts by delivering feedback on market needs and opportunities.

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Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit.