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Patient Service Representative, Primary Care & Specialty Care (Marina Del Rey)

Patient Service Representative, Primary Care & Specialty Care (Marina Del Rey)

University of California - Los Angeles HealthMarina del Rey, CA, United States
7 days ago
Job type
  • Full-time
Job description

Description

As a Patient Services Representative, you will report directly to the clinic Manager, providing direct support to the physicians and patients for assigned primary and / or specialty care physicians. Major duties include but are not limited to :

  • Acting as a liaison for the patients and physicians in the practice
  • Assisting patients in accessing service within the health system
  • Facilitating communication with referring physicians referring patients to appropriate resources
  • Providing follow-up through telephone and EPIC / CareConnect.

Salary Range : $30.36-$43.49

Qualifications

Required :

  • Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
  • Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds.
  • Ability to creatively integrate competing demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.
  • Knowledge of specific specialty practice and workflows
  • Familiarity and knowledge of authorization process & managed care programs
  • Ability to provide coverage for Community clinics as assigned.
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    Patient Service Representative • Marina del Rey, CA, United States

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