Program Manager 1
As a Program Manager 1, you are an essential member of our Technology team, managing programs that drive organizational excellence and employee engagement. Your collaboration with internal stakeholders is crucial to the management and advancement of numerous business initiatives, with a strong focus on communications, employee engagement, and operational efficiency.
We are seeking a highly communicative Program Manager who excels at executing a diverse portfolio of work aimed at enhancing employee experience, streamlining communication channels, and supporting technology team operations. The ideal candidate is resourceful, excels in problem-solving, and adeptly navigates project challenges with grace and determination. A growth mindset and a passion for continuous improvement, openness to new approaches, and creative thinking is essential.
Key Responsibilities :
Employee Engagement & Communications :
- Plan, coordinate, and execute employee engagement initiatives and events to minimize conflicts and confusion.
- Organize and facilitate large monthly employee meetings as well as recognition meetings
- Create and distribute engaging employee communications
- Proactively communicate progress updates to cross-functional teams on program timelines
- Partner with HR and leadership to enhance employee experience programs
Content Management & Documentation :
Design, develop, and maintain SharePoint sites for various technology initiativesClean up, organize, and optimize Confluence pages for improved usability and navigationCreate and maintain collaboration sites including Teams channels, spreadsheets, diagrams, and process mapsMaintain comprehensive project documentation and knowledge repositoriesPartner with leaders and team to develop Technology Communications materials and contentStay current with platform updates and continuously learn new features to improve efficiencyProject Management :
Craft detailed project scope documents to accurately outline and define project boundariesCollaborate with colleagues across technology, product management, HR, and finance to track project milestonesMonitor ongoing projects and propose enhancements to operational processesHandle ad-hoc leadership requests and special initiatives with quick turnaround timesEffectively navigate decision-making processes within various organizational groupsCommunicate risks, document changes, and provide frequent status summaries to all stakeholdersEvent Coordination :
Organize scheduling for significant team events in conjunction with administrative supportCoordinate logistics for technology team meetings, workshops, and recognition eventsSupport leadership in planning and executing strategic initiativesRequired Qualifications :
1-3 years of experience in Project or Program Management, preferably in a technology-driven environment.Bachelor's degree in Communications, Business Administration, Computer Science, or related field preferred.Entry to mid-level professional with demonstrated growth potential.Proficiency with MS Office suite, SharePoint, Confluence, and Teams.Experience with data visualization tools and content management systems.Basic understanding of project management methodologies and tools.Eagerness to learn and adapt to new communication platforms and emerging technologies.Core Competencies :
Exceptional communication skills - outstanding written and verbal abilities with growth potential in presentation skills.Proven ability to prioritize tasks and manage time effectively.Open-minded and adaptable - embraces new ideas, technologies, and processes with enthusiasm and flexibility.Self-directed learner - takes initiative to acquire new skills and knowledge independently, staying current with industry trends and best practices.Customer-focused approach with passion for technology and employee engagement.Ability to work independently with guidance and as part of a collaborative team.Competence in managing multiple tasks.Strong organizational skills with meticulous attention to detail.Analytical mindset with eagerness to develop problem-solving and decision-making abilities.Interest in employee engagement or internal communications.Preferred Qualifications :
Internship or project experience in technology environments with demonstrated ability to learn quickly.Experience with employee engagement initiatives or internal communications.Familiarity with Agile / Scrum methodologies.Basic understanding of web technologies and digital communication platforms.Track record of successfully adapting to new tools and processes.We've got you covered
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including :
Medical / Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP ResourcesA few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Pay range details : $104,500.00 - $162,500.00 Annual. This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview.
