Sales Engineer

Sales Engineer

EarthCam is the global leader in providing webcam content, technology and services. Founded in 1996, EarthCam provides live-streaming video, time-lapse construction cameras, and Software-as-a-Service (SaaS) for AI-powered visual asset management, leveraged through our intuitive Control Center 8 dashboard which integrates with leading project management software. EarthCam leads the industry with the highest resolution imagery available, to empower building information modelling (BIM) and Virtual Design Construction (VDC) teams with actionable visual data. EarthCam's innovations include the world's first outdoor gigapixel panorama camera system, and the first ever 5G construction camera. EarthCam has documented over a trillion dollars of construction projects around the world. The company is headquartered on a 10-acre campus in northern New Jersey.

We are seeking an innovative and dedicated Sales Engineer to join our growing team.

Responsibilities include :

• Monitor and manage data entry for lead generation processes
• Oversee and deliver reporting on sales pipeline and lead status
• Manage email workflow for new client onboarding, and create follow up schedules
• Maintain consistent check-ins with clients through project completion
• Communicate client requests internally to ensure timely responses for meeting requests and EarthCam University class applications
• Capture and document positive client feedback, and request permissions for marketing and PR use
• Maintain weekly reporting for clients who use third-party software integration
• Track positive and negative product feedback and escalate relevant issues to product management team