Banquet Server

Company Overview :

• Boost your career here at the new Margaritaville Resort of Cape Cod .
• Join our team for a journey filled with island fun and the spirit of optimal hospitality, where your growth potential is as endless as the fun, sun, and good vibes.
• Margaritaville and Landshark are more than just a workplace- they are a warm and inviting community where people from all walks of life come together to create paradise.
• Our team is dedicated to exceeding our guests' expectations every day, and we're proud to be one of the top employers in the industry.
• Join us and be part of a team where 90% of members say, 'I Love My Job,' and 92% say they are proud to work for Margaritaville Landshark.
• Job Overview As a banquet server, your primary responsibility will be to serve food and beverages as ordered at banquet functions.
• Your role is crucial in ensuring guest satisfaction during all aspects of the function or meeting.
• Essential Duties and Responsibilities Banquet servers understand and respond to all guest needs and requests in a timely manner, deferring to the Banquet Manager, Banquet Captain, or Sales Manager when necessary to ensure guest satisfaction.
• This list is not to be construed as exclusive or all-inclusive.
• Greets all guests courteously, friendly, and professionally as they arrive and thank them as they depart.
• To be completely aware of the BEO and menu established for the event before service.
• Provide prompt, efficient, and gracious customer service to banquet function guests, including serving cocktails during prescribed reception hours.
• Handling cash and bar transactions, including serving all food and beverages during functions and assisting with busting the tables as needed.
• To make the Banquet Captain aware of all guest comments and complaints.
• To ensure, as directed, room set-up and breakdown, including setting and decorating tables, folding napkins, preparing condiments, filling salt and pepper shakers, and breaking down and storing tables and chairs.
• To follow all specified procedures to handle all cash and credit transactions correctly.
• To satisfactorily perform all side duties as directed.
• To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
• To leave the storage areas clean, organized and secure at all times.
• To promote and comply with all policies of the MVRCC.
• To immediately report all suspicious occurrences and hazardous conditions and avoid injury to self and others.
• To maintain the cleanliness and safety of work areas at all times.
• To attend all mandatory meetings as directed.
• To perform other tasks, including cross-training as directed.

Education and Experience Minimum Education required :

Margaritaville offers a rich benefits program with a variety of benefits designed to enrich the lives and well-being of our team members and their families :