Lab Information Systems Analyst

Job Description

Job Description

COMPANY SUMMARY :

To achieve and maintain our high-quality standards, we see to partner with physicians and staff who share our vision, values and brand promises and are dedicated to advancing our culture. QualDerm providers and staff are well-trained, highly skilled and recognized as leaders in the specialty of dermatology.

We currently have 158 practices in 17 states, spanning across the full spectrum of dermatology, skin cancer care, cosmetics, plastic surgery, and pathology with continued plans to expand further across the nation.

We will partner with you to establish the best combination of environment, technology, teamwork and personal reward opportunities to earn your confidence that we are your best place to work.

PURPOSE :

The Laboratory Information Systems Analyst – Technical / Device Support provides hands-on IT and technical support to the laboratory team, with a focus on the VitalAxis Laboratory Information System (LIS), related lab devices, and IT infrastructure. This role is the first line of support for LIS users, ensures proper integration of lab instruments and devices, and maintains reliable computing and networking in the lab environment.

The Analyst bridges the gap between laboratory operations and IT, enabling lab staff to focus on clinical and diagnostic work by resolving technical issues quickly and ensuring systems and equipment operate seamlessly.

LIS Support

• Serve as first-level support for the VitalAxis LIS, assisting staff with system use, troubleshooting issues, and configuring user devices.
• Support device integrations with VitalAxis (slide scanners, printers, barcode devices, imaging systems, etc.).
• Document recurring issues and create reference materials to help users navigate the LIS effectively.
• Escalate unresolved issues to IT applications leadership or LIS vendor as appropriate.

Technical & Device Support

Infrastructure & Networking

Collaboration & User Support

Requirements

Preferred

Benefits

Benefits of joining Qualderm Partners :

QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.