Medical Front Desk Specialist

Job Description

Job Description

Busy 8 provider Orthopedic practice that has been in business for 30 years seeking to add a new team player! We are looking for someone who is energetic, compassionate, well organized with the ability to multi function. As client-facing professionals, Medical Receptionists play a key role in representing our practice within the community, therefore, customer service skills is a must.

Position Summary :

• Greets and directs all patients within the practice
• Checking in / out patients
• Collecting co-payments and outstanding balances
• Confirming proper documentation is in the patients charts.
• Verifying and updating patient's demographic and insurance information at each visit
• Scanning patient information into the EHR including insurance cards, picture ids and medical records
• Obtaining patient authorizations for medical records release (HIPAA compliance)
• Scheduling necessary appointments after completion of patients visit.
• Calling and rescheduling patients appointments for cancellations or no shows
• Completing end of day tasks
• Maintaining accurate collections and reporting
• Maintaining office cleanliness
• Comforting patients by anticipating anxieties and effectively answering or referring questions and issues
• Other duties assigned

Education and experience :

Qualifications and requirements :

Benefits :