Talent.com
Business Manager, Digital Operations

Business Manager, Digital Operations

NFLInglewood, CA, US
3 hours ago
Job type
  • Full-time
Job description

Business Manager, Digital Operations

We are looking for a strategic and data-driven Business Manager, Digital Operations, to support end-to-end operational visibility across our fast-paced digital business. This role is embedded within the NFL Media Business Operations team and serves as a liaison between NFL Media business units and other shared services (i.e., Finance, HR), helping connect spend to outcomes across our direct-to-consumer (DTC) and digital business initiativesincluding e-commerce, digital marketing, content operations, and subscription services. You'll work cross-functionally with DTC, product, tech, vendor management, marketing, content, and leadership teams to track resource usage, document outputs to determine return on investment (ROI) for critical initiatives.

Responsibilities :

  • Investment & Initiative Mapping

Track, organize, and connect digital media platform initiatives to investments, vendor contracts, resources, and outputs

  • Work cross-functionally to collect inputs, clarify initiative intent, and provide relevant business context
  • Maintain organized records that tie vendors, contracts, resources, and outputs to initiatives
  • Help ensure business readiness for leadership investment reviews
  • Create a yearly repeatable and scalable investment review process
  • Planning & ROI Enablement
  • Support scenario planning in partnership with cross-functional leads

  • Help lead monthly and quarterly investment reviews, delivering business context, performance insights, and ROI narratives
  • Contribute to annual planning cycles with data-backed inputs and initiative-based analysis
  • Surface investment opportunities or areas of underutilization through contract and vendor analysis
  • Provide input into long-term planning by documenting how investments evolve in alignment with business strategy
  • Cross-Functional Collaboration
  • Act as a business partner across digital, DTC, content, product, and vendor management teamsconnecting investments to outputs

  • Create transparency for leadership by organizing investments, contract data, resource usage, and performance outputs into functional views
  • Help align cross-functional teams on key priorities and how resources are allocated
  • Document and support investment decision-making by tying investments to business impact
  • Required Qualifications :

  • Bachelor's degree in Strategic Planning, Business Operations, Vendor Management, or Digital Media, or related field
  • 5+ years of experience in Strategic Planning, Business Operations, Vendor Management, Digital Media, or a related field, preferably in a DTC or e-commerce environment
  • Strong analytical skills with proficiency in Excel, Google Sheets, and BI tools
  • Strong understanding of digital / streaming platforms and technologies
  • Excellent communication skills and ability to influence stakeholders with data-driven insights
  • Ability to thrive in a fast-paced, collaborative environment
  • Preferred Qualifications :

  • Experience in a high-growth digital or consumer brand, media, entertainment, or technology industries
  • Understanding of subscription models, content platforms, digital funnels, and performance marketing metrics
  • ROI analysis, cohort analysis, unit economics, vendor and contract management, or resource allocation
  • Other Key Attributes / Characteristics :

  • Excellent communication (oral and written) and interpersonal skills
  • Ability to build relationships in a matrix organization
  • Ability to motivate, influence, and collaborate with others
  • Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence
  • Terms / Expected Hours of Work :

  • NFL employees are required to work 40 hours per week.
  • Salary / Pay Range :

    This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting, that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials, or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

    $100,000 - $130,000 USD

    At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and / or hybrid working options are not offered. NO RELOCATION ASSISTANCE WILL BE PROVIDED.

    The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.

    NFL Core Values :

  • Respect : Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
  • Integrity : We do whats right, even when its tough. We hold ourselves accountable and always follow through.
  • Team Responsibility : We support each other and our communities. No one is bigger than the game, and every action impacts others.
  • Resiliency : We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.
  • NFL Leadership Attributes :

  • Build Talent : We develop and nurture potential, empowering individuals to grow and succeed.
  • Execute : We take action with precision, delivering results that drive our goals forward.
  • Inspire : We motivate others through vision, energy, and a commitment to excellence.
  • Live Our Values : We embody our core principles in every decision and action.
  • Know the Business : We stay informed, understand our industry, and make decisions that strengthen our position.
  • Think Big : We challenge the status quo, envision bold possibilities, and strive for transformative impact.
  • Talent Attributes : What we expect for our employees :

  • Embody an enthusiastic, proactive can-do attitude
  • Embrace grit, free from ego or entitlement
  • Excel as a relationship builder, with the ability to influence
  • Eager learner, driven by passion rather than just ambition
  • Encompasses an incredible work ethic with an agile mindset
  • Create a job alert for this search

    Operation Manager • Inglewood, CA, US

    Related jobs
    • Promoted
    Operations Data & Digital Transformation Manager

    Operations Data & Digital Transformation Manager

    AeroVironmentSimi Valley, CA, US
    Permanent
    Operations Data And Digital Transformation Manager.The role of Operations Data And Digital Transformation Manager serves as the key bridge between Operations and IT / Digital Business Transformation ...Show moreLast updated: 7 days ago
    • Promoted
    Digital Marketing Operations Project Manager

    Digital Marketing Operations Project Manager

    BluZincLos Angeles, CA, US
    Full-time
    Digital Marketing Operations, Campaigns And Marketing Project Manager.Help Build the Future of Health and Wellness in an Independent Consume Brand with Global Reach. Are you a Proven D2C / B2C Digital...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Manager for Digital - Vernon, CA

    Sr. Manager for Digital - Vernon, CA

    StaffingLos Angeles, CA, US
    Full-time
    Key Skills : Be passionately customer-focused; relentlessly pursue providing an excellent project delivery experience every time. Establish, maintain and deepen client relationships by providing resu...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Ecommerce Business Systems

    Manager, Ecommerce Business Systems

    PACSUNAnaheim, CA, US
    Full-time
    Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an excl...Show moreLast updated: 8 days ago
    • Promoted
    Senior Manager, Product Operations - Commerce, Data & Identity

    Senior Manager, Product Operations - Commerce, Data & Identity

    The Walt Disney CompanyGlendale, CA, United States
    Full-time
    Senior Manager, Product Operations - Commerce, Data & Identity.San Francisco, California, United States / Glendale, California, United States / New York, New York, United States.Disney Entertainmen...Show moreLast updated: 9 days ago
    • Promoted
    Manager, Digital Partnerships

    Manager, Digital Partnerships

    IPG MediabrandsLos Angeles, CA, United States
    Full-time
    IPG Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE : IPG).Mediabrands Content Studio, Orion Holdings, Rapport, and the IPG Media Lab. IPG Mediabrands clients inc...Show moreLast updated: 30+ days ago
    • Promoted
    Capital Markets Digital Operations Sales Lead

    Capital Markets Digital Operations Sales Lead

    CognizantLos Angeles, CA, US
    Full-time
    Capital Markets Digital Operations Sales Lead.Location : Midwest or West Coast.Cognizant's seeking a Service Line Sales Specialist-Digital Operations to be actively involved in continuing to grow ou...Show moreLast updated: 30+ days ago
    • Promoted
    Digital Account Manager

    Digital Account Manager

    Angel StudiosLos Angeles, CA, US
    Full-time
    Angel Studios is seeking a Digital Account Manager to join our team and help scale our fast-growing digital footprint.The successful candidate will already live in the Greater Los Angeles area, hav...Show moreLast updated: 30+ days ago
    • Promoted
    Digital Communications Manager

    Digital Communications Manager

    Cambro ManufacturingHuntington Beach, CA, US
    Full-time
    Digital Communications Manager.The Digital Communications Manager leads the strategic planning and execution of all Cambro internal and external communication. Responsible for developing and managin...Show moreLast updated: 12 days ago
    • Promoted
    Senior Manager Digital Channel Technologies

    Senior Manager Digital Channel Technologies

    Medtronic PlcNorthridge, CA, US
    Full-time
    Senior Manager Diabetes Division.At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, b...Show moreLast updated: 17 days ago
    • Promoted
    Digital Asset Manager

    Digital Asset Manager

    TEKsystemsTorrance, CA, United States
    Full-time
    Strategic Leadership & Planning.Define and evolve the vision for DAM and PIM systems, including future integrations with web and internal platforms. Act as the functional product owner, collaboratin...Show moreLast updated: 23 hours ago
    • Promoted
    Manager, Digital PartnershipsNewLos Angeles, California, United States

    Manager, Digital PartnershipsNewLos Angeles, California, United States

    IPG MediabrandsLos Angeles, CA, US
    Full-time
    If you are unsure, please review the list of IPG companies here.Show moreLast updated: 29 days ago
    • Promoted
    Localization Operations Manager

    Localization Operations Manager

    WhatnotLos Angeles, CA, US
    Full-time
    Join the Future of Commerce with Whatnot!.Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce...Show moreLast updated: 4 days ago
    • Promoted
    Vans : Manager, Digital Operations

    Vans : Manager, Digital Operations

    VansCosta Mesa, CA, US
    Full-time
    Vans is the original brand rooted in the authentic lifestyle of skateboarding.We are driven by our mission to inspire and empower everyone to live "Off The Wall" embracing the youthful spirit of f...Show moreLast updated: 30+ days ago
    • Promoted
    Digital Marketing Manager (Contract)

    Digital Marketing Manager (Contract)

    TixrSanta Monica, CA, US
    Full-time +1
    Digital Marketing Manager Opportunity At Tixr.Tixr is the world's largest, fastest-growing privately-held primary ticketing and live event commerce marketplace, headquartered in Santa Monica, CA.Bo...Show moreLast updated: 30+ days ago
    • Promoted
    Business Development Manager

    Business Development Manager

    BoosterizeLos Angeles, CA, US
    Full-time
    BOOSTERIZE is a TikTok Partner Agency helping brands scale through livestream campaigns, influencer collaborations, and high-impact marketing solutions. We work with businesses in food, beauty, life...Show moreLast updated: 1 day ago
    • Promoted
    Manager, Business Development

    Manager, Business Development

    KlookLos Angeles, CA, US
    Full-time
    Sales And Business Development.We are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 201...Show moreLast updated: 18 days ago
    • Promoted
    Vans : Manager, Digital Operations

    Vans : Manager, Digital Operations

    VF CorporationCosta Mesa, CA, US
    Full-time
    Vans is the original brand rooted in the authentic lifestyle of skateboarding.We are driven by our mission to inspire and empower everyone to live "Off The Wall" embracing the youthful spirit of f...Show moreLast updated: 30+ days ago