Patient Access Representative

Description

Full Time

Patient Access Representative

Patient Account Rep

resentative

MedMark Treatment Center

is looking for

hard-working and conscientious

Patient Access Representative

Patient Account Representative to perform various administrative tasks with a keen eye for detail.

The patient account representative is primarily responsible for

patient billing, including verification of invoice information, maintenance of

third party

billing records, and resolution of a variety of problems.

Responsibilities :

Review, maintain, and process fiscal / account records and transactions related to patient's accounts.

Verify insurance benefits and billing information by terminal and / or telephone. Annotate accounts with insurance coverage and estimated patient shares.

Contact third party payers (insurance providers and state / federal agencies) for payment post billing.

Resolve issues with payment and billing, authorization process.

Reconcile daily money collected.

Forward information as appropriate to expedite payment.

Maintain accurate accounts, i.e. required signatures, proper account annotation, current demographics, and correspondence.

Insure completion of pre-authorization process by inquiry and referral to clinician.

Monitor insurance

authorizations

and claim rejections.

Maintains fiscal records and / or worksheets for all calculations, extensions, and verifications related to record keeping for assigned patient's accounts.

Perform tasks consistent with authorization and billing requirements.

Contact patients for payment of account or payment arrangements according to current policy.

Manage revenue cycle, production logs, balances and collections for self-

pay

clients.

Maintain confidentiality of patient records.

Assists with archiving discharged files, including archiving

Respond appropriately to requests for information regarding accounts from

payer

, attorney, and others.

Backup Receptionist as needed by : Checking in patients, collecting payments, answering phones, scheduling intakes, and data entry.

Other duties, as assigned.

Qualifications :

High school diploma or equivalent with at least 2

years'

prior experience in a medical office setting.

2-4 years' experience with Medicaid and PAC

and commercial insurance (preferred)

Excellent customer service skills and professional public presentation skills, including telephone etiquette.

Knowledge of medical

insurance claims

procedures, documentation and records maintenance.

Knowledge of medical billing procedures, gather and compile data into reports.

Proficient

in basic PC skills. Microsoft Word and Excel preferred.

Ability to communicate effectively, both orally and in writing.

Self-directed with the ability to work with little supervision.

Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.

Ability to work with a diverse population, manage stressful situations and exhibit excellent customer service skills.

Satisfactory drug screen and

criminal

background check.

Benefits : Competitive salary

Comprehensive benefits package including medical, dental, vision and 401(K)

Generous paid time off

accrual

Excellent growth and development opportunities

Satisfying and rewarding work striving to overcome the opioid epidemic

Here is what you can expect from us :

MedMark Treatment Center

a progressive substan

ce abuse treatment organization,

is

committed to the highest quality of patient care

in a comfortable outpatient clinic setting.

Our

ultimate goal

is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

MedMark Treatment Center

is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination

on the basis of

race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State / Federal laws.

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