IT Help Desk Technician (Contract)
Title : IT Help Desk Technician
Duration : 6+ Months Contract
Location : Manhattan, NYC
Rate : $OPEN
Requirements
6+ Years Experience
Implemented processes and procedures
Manage targets and KPIs for Help desk
Setup, configured and on-going management of reports for Help desk.
Reports dashboard
Handling tickets and advanced customer queries
First point for escalations
Developing & troubleshooting. Layer 1-3 topologies
Benefits
Note : If interested please send your updated resume to (url removed) and include your salary requirement along with your contact details with a suitable time when we can reach you.
If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.
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