Revenue Operations Manager - Customer Success

Why join us

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises including DoorDash, Flexport, and Compass use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. Were committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What youll do

Brex is looking for an individual to join the Revenue Operations Team, which is responsible for driving revenue growth in close partnership with Post Sales revenue leaders. We help revenue teams drive consistent growth through regular reporting, analytical insights, process improvements, systems updates, strategic initiatives, cross-functional alignment, incentive design, and coverage model design. You should have an analytical mindset with a curiosity to get to the right solution to every problem. The ability to translate data into insights is critical as you will work closely with the your Revenue Operations peers, enablement, finance, systems, data, and revenue teams. You are also skilled at up-leveling complex data and insights to clearly communicate with business partners and GTM managers to improve performance and operational efficiency.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Be a trusted business partner with Post Sales GTM Leaders in improving the strategy, coverage model, operating rhythm, and incentive compensation structure to drive revenue growth
• Collaborate with enablement, data, finance, systems, marketing, operations, and other revenue operations team members to support your business and implement improvements
• Own reporting and analyzing the forecast, pipeline, sales capacity, rep productivity, territory carving, incentive design, variable compensation of your GTM team
• Identify, analyze, scope, and run operational projects that drive revenue growth or improve efficiency of GTM teams
• Report on projects or team performance to senior leadership, showing a clear narrative and understanding of business dynamics
• Drive the annual planning process for the GTM team you support, working closely with business partners, finance, and other teams to balance various goals and requirements
• Monitor ROE escalations and improve on ROE to drive increased clarity and operational efficiency

Requirements

Compensation

The expected salary range for this role is $154,584 to $193,230. However, the starting base pay will depend on a number of factors including the candidates location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.