Financial Services Operations Supervisor

Supervisor, Financial Services Operations

As the Financial Services Operations Supervisor, you will be responsible for leading and developing a team of associate level transfer agency representatives responsible for delivery service excellence to our clients and their shareholders. Within the Transfer Agency, we provide back-office financial services to Mutual Fund Clients and their investors. These services include establishing accounts, processing shareholder and broker / dealer trades, facilitating money movement between the fund and shareholders, completing analysis of fund and investor data, and more.

Get To Know The Team :

As the Financial Services Operations Supervisor, you will :

• Promote a positive and collaborative environment where associates can thrive and do great work
• Be visible and accessible and offer support that strives to deliver a great work experience for our associates
• Prepare, coach and develop our talent enabling them to offer premier service to our customers and their shareholders
• Direct the day-to-day operational activities, ensuring our representatives achieve optimal performance levels supported by efficient and compliant operations.
• Encourage, support, and mentor our employees using creative solutions to promote a positive work environment and high retention and employee satisfaction.
• Provide frequent feedback and one on one interactions that help build talent and strengthen skills
• Mentor and lead team members to achieve personal career and development goals within the position
• Monitor team goals and key performance measures and drive necessary adjustments to achieve target results
• Partner with associates, clients and colleagues to deliver a true center of excellence

What You Will Bring :

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.