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Studio Sales & Membership Advisor

Studio Sales & Membership Advisor

Stretch ZoneRepresa, CA, US
22 hours ago
Job type
  • Full-time
Job description

Studio Sales & Membership Advisor

At Stretch Zone, wellness is our top priority. As a Studio Sales & Membership Advisor, you will inspire and support individuals in achieving their goals through our innovative membership model centered around practitioner-assisted stretching. You'll engage with members, guests, and prospective clients both in-studio and throughout the community.

Responsibilities & Expectations

Membership Sales

  • Convert guests into valued members by confidently communicating Stretch Zone's benefits and executing our sales close process.

Customer Service

  • Greet every visitor with a smile, schedule appointments, answer calls, and resolve member concerns with professionalism and care.
  • Member Retention

  • Follow daily operation guides, provide exceptional service, and maintain consistent follow-ups to support long-term member success.
  • Sales Goals

  • Highlight the value of practitioner-assisted stretching and uphold our high service standards. Encourage add-ons and upgrades.
  • Team Culture

  • Foster positive, supportive, and professional relationships with members and colleagues. We are very collaborative and innovative.
  • Outreach & Community Engagement

  • Source and connect with leads at events and through cold canvassing with confidence, warmth, and professionalism.
  • Qualifications

  • 2+ years of membership sales or concierge experience strongly preferred (Retail / cashier experience does not count).
  • Strong communication skills and a consistently positive mindset. Ability to stay excited about what we offer while making 50+ phone calls per day .
  • Self-motivated, innovative, and empathetically determined. You must be able to work independently and with teammates, using your training and sound judgment to make client-centered decisions.
  • Ability to commit to a schedule including 34 weekday afternoon / evening shifts , two or more Saturdays per month , and occasional morning / afternoon availability for events or studio coverage.
  • About Stretch Zone

    Using patented and proprietary equipment, certified Stretch Zone practitioners follow science-based protocols to position, stabilize, and manipulate muscles, leveraging neuromuscular principles to deliver effective results.

    Client Benefits

  • Enhanced athletic performance and range of motion
  • Reduced stiffness and tightness
  • Improved reaction time and athletic performance
  • A career with Stretch Zone means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one's expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and / or a license in therapeutic massage or other accredited body work.

    Compensation : $19.00 - $21.00 per hour

    A highly qualified candidate can expect to begin work within one week of applying. Our hiring process starts with a phone screening. Please be prepared to share what you know about Stretch Zone and our methodwe will ask during the call.

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    Membership Advisor • Represa, CA, US

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