MANAGER LVL I - GROUPS

Manager Lvl I - Groups

Location : Las Vegas, Nevada, US

Position Overview

The primary responsibility of the Groups Manager Level I is to ensure all needs related to Housing and Hotel Operations are efficiently executed, while establishing a strong working relationship with clients to ensure both their satisfaction and an exceptional attendee experience. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures.

Essential Duties & Responsibilities

• Execute all Housing related contractual obligations, including, but not limited to; room block / rates, rooming concessions, attrition, and fund collection.
• Ensure the group / convention Meeting Planners' needs are attended to promptly, in a warm & friendly manner, for the duration of the event to assure the attendee experience exceeds expectations.
• Organizes and arranges the foundation of the rooming and affiliated responsibilities within all of the keys systems (LMS, EBMS, Passkey, CRM), for seamless execution of the program.
• Maintaining a satisfactory individual MeetingScope score that will contribute to achieving the overall departmental MeetingScope goal.
• Responsible for any necessary inter-departmental communication between Sales, Revenue, Catering, and Hotel Operations to ensure proper management / facilitation of the contracted terms and any additional agreed upon concessions and services.
• Responsible for addressing, with urgency, any internal / external challenges to mitigate any client / attendee impact.

Additional Duties & Responsibilities

Additional Duties & Responsibilities

Company Standards of Conduct

All Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.

Minimum Qualifications

Physical Requirements