Job Summary :
Our client is seeking a Program Assistant to join their team! This position is located remote in Downey, California.
Duties :
- Provide comprehensive support to Program Team Leads, Supervisors, and Advisors in the execution of residential and commercial initiatives
- Process customer requests efficiently and coordinate with external vendors to ensure timely service delivery
- Assist in the development and refinement of program procedures to enhance operational effectiveness
- Perform accurate data entry and utilize various computer systems to support program functions
- Maintain organized and up-to-date filing systems
- Communicate program-related information clearly and professionally, both verbally and in writing, to internal teams, vendors, and customers
- Respond to customer inquiries via phone, live chat, and email, ensuring a high level of service and satisfaction
Desired Skills / Experience :
Associate's degree or equivalent education requiredProven experience in accounting, record keeping, and managing filing systemsProficient in Microsoft Excel and database management toolsStrong computer literacy with the ability to quickly learn and adapt to new software platformsExcellent planning and organizational skills, with attention to detail and the ability to manage multiple tasks efficientlyBenefits :
Medical, Dental, & Vision Insurance PlansEmployee-Owned Profit Sharing (ESOP)401K offeredThe approximate pay range for this position is between $25.30 and $36.14 . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.