.Net SQL Developer (Production Support)

Job Description

• Candidate should have experience in .NET SQL console applications, exposure of working in data related projects.
• Should have Production Support experience.
• Able to fix low to complex defects and resolve performance problems.
• Updates and enriches the knowledge error database KEDB Resolves functional technical tickets based on existing knowledge base
• Performs root cause analysis for complex issues and implements resolution in a timely manner
• Has ability to analyze legacy applications and creates technical design document for application rationalization.
• Coordinates with product vendors for any defect in the product.
• Performs patch upgrades or installations for new releases should provide on call support for ensuring business continuity during out of office hours if needed.
• Independently performs application support and maintenance for a particular area or function.
• Ensures compliance with customer internal ITIL processes and policies in day today activities and addresses compliance gaps systemically across the entire set of in scope applications.
• Effective communication and ability to work with cross functional teams