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Customer Service Representative - Remote or Hybrid / Full Time
Customer Service Representative - Remote or Hybrid / Full TimeMeyer and Associates • Chatham, NJ, US
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Customer Service Representative - Remote or Hybrid / Full Time

Customer Service Representative - Remote or Hybrid / Full Time

Meyer and Associates • Chatham, NJ, US
30+ days ago
Job type
  • Full-time
  • Temporary
  • Remote
  • Quick Apply
Job description

The Company

Founded in 1973, Meyer and Associates is a boutique direct marketing company, selling insurance products through the sponsorship of college and university alumni associations. We employ approx. 30 people in an entrepreneurial environment. This is a Remote or Hybrid, full-time position, offering 40 hours per week, hours of operation 8 : 30-6pm Monday-Friday. We are looking for a hardworking, reliable, and dedicated individual who is interested in a new job opportunity or is ready to rejoin the workforce. We are seeking a candidate for the long term, not on a temporary basis, and applicants must be based in the US.

The Position

The Customer Service Representative will be focused on our Travel Insurance products, and should have a friendly, patient, and kind phone manner, as we work one-on-one with customers to explain the features of the travel insurance offering. There is no cold calling required; we are not a call center.

Primary Responsibility

  • Handling phone and email inquiries from current and prospective travel customers.

Other Responsibilities

  • Prepare and send travel quotes
  • Assist customers purchasing and updating Travel Insurance Plans
  • Requirements

  • Computer savvy, proficient in Microsoft Office (especially Word, Excel, and Outlook, Teams)
  • Possesses excellent communication and listening skills with strong attention to detail
  • Able to multitask with a willingness to adapt to internal operational processes and systems
  • Prior client service experience and / or insurance license is a big plus
  • Should be a legal resident or US Citizen
  • The Next Steps

    Submit your resume and include a customized cover letter, including an expected salary range . Submissions lacking the requested information will not be prioritized.

    Candidates of interest to Meyer and Associates will be contacted with additional information about the position and for a preliminary phone interview and employment testing.  Some candidates may then be invited for an interview.

    Benefits

    The Benefits : We provide :

  • Competitive pay + 3 weeks paid vacation + plus paid holidays
  • Generous 401K package (once eligible)
  • Group life and disability insurance (fully subsidized)
  • Group health insurance (partially subsidized)
  • Optional dental, vision, accident, and critical illness (employee paid)
  • Section 125 plan
  • Commuter plan
  • The Next Steps

  • Submit your resume and include a customized cover letter, including an expected salary range . Submissions lacking the requested information will not be prioritized.
  • Candidates of interest to Meyer and Associates will be contacted with additional information about the position and for a preliminary phone interview. Some candidates may then be invited for an in-person interview(s).
  • Create a job alert for this search

    Customer Service Representative Remote • Chatham, NJ, US

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