Contact Center Support Agent

Job Description

• This role is 100% onsite in Downtown Seattle

If you have over 1 year of experience in a call center or similar role, we have an exciting career building opportunity for you! Individuals who have bilingual fluency in English and Spanish are strongly encouraged to apply!

A well-established and trusted legal administration company on-site in the heart of Downtown Seattle is looking for an experienced Contact Center Support Agent to engage and support potential claimants over the phone and via email regarding their eligibility to participate in class action lawsuits.

As a Contact Center Support Agent, you're responsible for answering complex participant questions according to strict guidelines while still providing warm and professional customer service. You’re a good fit for this role if you can follow detailed instructions and enjoy hands-on support from leadership.

This position is an excellent career builder, offering a foray into the legal administration field. It also offers great work-life balance with a consistent Monday-Friday, 8 : 30AM-5 : 00PM schedule and competitive benefits upon conversion.

Contact Center Support Agent Duties :

Contact Center Support Agent Requirements :

Pay : $22-$23 / hour

Schedule : Monday-Friday, 8 : 30AM-5 : 00PM (100% in-office)

Benefits offered by Verstela to temporary employees :

Location : Downtown Seattle

Interested in this Contact Center Support Agent position? Apply today or give us a call to learn more at 206-405-3300!

This Client who we are staffing for participates in the E-Verify program. Learn more at E-Verify.gov.