RETAIL PRODUCTION MANAGER

Retail Production Manager

The Production Manager is responsible for the oversight, leadership, and achievement for the back production area and obtaining set production and sales goals. The Production Manager directs all aspects of daily production, leading the team and driving the business. Key responsibilities include building, leading and retaining motivated high performing teams through effective leadership of Retail Merchandise Processors. The Production Manager maintains standards of excellent customer service, delivering customer service with respect, dignity and building loyalty to the Goodwill brand. The position is a member of the Retail Team.

Specific duties include : following all Goodwill policies and safety procedures, executing retail operations plan to achieve required targeted growth in daily, monthly, quarterly and yearly goals for profit, revenue, and production for a Retail Store location, maintaining the day to day operations of the store, coordinating with the Store Manager to analyze and develop innovative cost effective product generation, making decisions on matters relating to the day to day retail operation within his / her defined work area, recording production data on a daily basis, ensuring that the store complies with all policies and procedures relating to Loss Prevention and Safety, interviewing, hiring, and identifying top talent; proactively managing and reviewing the performance and progress of subordinates, coordinating with various Goodwill Divisions, maintaining a clean and neat personal appearance at all times, and regular attendance.

Benefit eligibility is tied to whether you are a full-time employee or part-time employee. Full-time employees are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO / Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo. Part-time employees are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Qualifications

Drive results, leadership ability, communicate effectively, exceed customer expectations, demonstrate ability to be self-motivated and take initiative, solution oriented, decisive by nature, strong work ethic with good attention to detail, influencing and negotiation skills, make sound and timely decisions, apply business and financial reasoning, acquire and retain top talent, value and respect diversity, honesty / integrity, reliability, enthusiastic, accuracy, ability to communicate and understand instructions in English, ability to work a flexible schedule, valid drivers license in good standing, ability to be flexible and assist other areas of the store when needed, vision corrected to within normal limits, ability to function in a hectic work environment with occasional periods of high stress. High School or GED equivalent required. Two (2) years work experience in retail management, preferably thrift. One (1) year of customer service or public contact experience required. Proficient in Microsoft Office Suite.