Opti Staffing Group is hiring : Service Writer in Portland

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OPTI STAFFING IS HIRING!

Job Title : Service Writer

Location : Milwaukee

Pay : $25 / hour, 25 hours per week

Industry : Auto Body & Automotive Services

Type : Part-time

Overview : Opti Staffing Group is seeking a motivated, dynamic, and detail-oriented Service Writer to join a small, growing auto body shop. This position will focus on customer service, managing service orders, and coordinating shop workflow. You’ll be the "captain of the ship"—acting as the central communication hub between customers and the repair team. Your role is crucial to the daily operations and success of the shop, ensuring customers' needs are met with efficiency, professionalism, and expertise.

Key Responsibilities :

• Customer Interaction : Be the main point of contact for customers, providing excellent customer service, explaining repair needs, timelines, and costs.
• Work Order Management : Accurately create and manage service orders, ensuring all customer requests and repairs are clearly documented and communicated.
• Team Coordination : Collaborate with shop technicians and repair team to prioritize and schedule services, ensuring timely completion of work.
• Shop Maintenance : Be proactive—if you see something that needs attention (like a dirty floor), take the initiative to ensure the shop remains organized and clean.
• Automotive Knowledge : Understand and communicate about various vehicle types, including Audis, hybrids, propane vehicles, Dodge Vans, and fleet work. You’ll also be required to perform tasks like oil changes when necessary.
• Computer Skills : Utilize shop management software to track work orders, parts inventory, and customer data.
• Communication : Maintain clear and professional communication with customers and the shop team, managing expectations and keeping everyone informed.

Requirements :

Benefits :

What’s Next?

Click ‘Apply’ or reach out to Daniella at 360-553-7221 or email ddemarre@optistaffing.com

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