ADMINISTRATIVE SPECIALIST

Administrative Specialist

This administrative position is the first point of contact for the Department of Parks, Heritage and Tourism, performing reception duties for office visitors and answers telephone calls and emails, and interacting with internal and external customers. Job duties include maintaining files, reviewing documents for accuracy, completeness, and compliance with laws and regulations and making necessary corrections. Provide helpful, professional, and timely responses to inquiries, referring questions to appropriate staff when necessary. Accurately input and maintain data in electronic systems, databases, and spreadsheets. Monitor and update records or databases to ensure that information is current and accurate. Ability to interact with the public, staff, and leadership in a professional and approachable manner. Ability to assess situations, troubleshoot problems, and implement effective solutions in a timely manner. Ability to handle sensitive and confidential information with discretion and in compliance with state and federal privacy laws.

The successful candidate should possess a service-focused mindset, expressed through a consistent positive attitude and agreeableness in mannerisms, communications, and actions. Knowledgeable of office software applications (e.g., Microsoft Word, Excel, PowerPoint), and familiarity with office equipment (e.g., copiers, fax machines, phone systems). Proactive in identifying opportunities for process improvement and streamlining office operations.

This position offers paid holidays, and retirement pension. A criminal background is required.

Minimum qualifications : A high school diploma or equivalent is required. Other job-related education and / or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee.

We are an EOE / ADA / AA employer. Minorities and women encouraged to apply.