Client Success Manager

Client Success Manager

WithMe, Inc. delivers convenient technology-powered amenities to clients and their guests. On the forefront of innovation, we are a remote first company that emphasizes a healthy work / life balance. We are profitable, operate in all 50 states, and have been ranked as one of the 5000 fastest-growing private companies in the United States for three consecutive years.

WithMe, Inc. is actively scaling with many of the National Multifamily Housing Council Top 50 managers and owners in the country, including Lincoln Property Company, Greystar, Fairfield, Avenue5, and many others.

WithMe is seeking a Client Success Manager to own and grow client relationships. In this high-impact, fully remote role, you will manage your own portfolio of clients from post-installation through ongoing contract renewal, delivering proactive communication, strategic insights, and consultative support. You will focus on retention and reducing churn while identifying opportunities to drive growth through GTM strategies, including upsell and cross-sell initiatives. This role requires working hours through 5 : 00 PM Pacific Time.

What You'll Do :

• Manage client relationships, conduct QBRs, and deliver performance insights
• Establish regular communication with clients to ensure satisfaction and retention
• Drive identification and successful conversion of upsell and cross-sell opportunities
• Track client metrics and KPIs using Salesforce
• Collaborate with internal teams to resolve issues and advocate for client needs
• Represent WithMe at client meetings and industry events

What You'll Bring :

Why WithMe Inc.? :

Join us to drive results in a supportive, growth-oriented team. Apply now to make an impact with WithMe!