Medical Receptionist

Job Description

Job Description

Bring your smile and positive energy to our team! ???? We’re looking for a friendly, welcoming Medical Receptionist who enjoys helping people and making their day a little brighter. If you love greeting patients, keeping things organized, and being the heart of the office, we’d love to have you join us!

Job Summary :

The Medical Receptionist is responsible for a variety of tasks related to patient care and administrative support. They greet patients, manage appointments, handle patient records, and facilitate communication between patients and healthcare providers. Their role is crucial for ensuring a smooth and efficient patient experience while also supporting the overall operations of the clinic.

Supervisory Responsibilities :

This position has no direct supervisory responsibilities.

Essential Job Functions / Responsibilities :

A. Reception

• Receive patients in a courteous and friendly manner; answer questions regarding the health center’s programs and services.
• Answer incoming phone calls, perform initial triage, and forward calls to the appropriate staff member; take messages as appropriate.
• Coordinate the processing of patients with nursing and provider staffs.

Appointment Scheduling

Clerical

Quality Assurance

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications :

This position is located at our St. Johnsbury Express Care location and follows a rotating schedule designed to provide a healthy work-life balance. Employees work 11-hour shifts, alternating weekly between Monday–Wednesday and Wednesday–Saturday. Weekend work and holiday coverage are part of the regular rotation.