Dental Receptionist

Job Description

Job Description

Job Summary :

Dental Receptionists greet patients, manage appointments, help maintain patient records, all while providing excellent customer service and contributing to a positive patient experience. They are the first point of contact for patients and play an important role in the smooth operation of the dental clinic.

Supervisory Responsibilities :

This position has no direct supervisory responsibilities.

Essential Job Functions / Responsibilities :

Reception

• Receive patients in a courteous and friendly manner; answer questions
• regarding the health center’s dental program and services.
• Answer incoming phone calls, perform initial triage, and forward calls to
• the appropriate staff member; take messages as appropriate.
• Coordinate the processing of patients with members of the dental staff.

Appointment Scheduling

Clerical

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications :