Talent.com
Retail Workforce Management System & Labor Standards Manager (Chesapeake)

Retail Workforce Management System & Labor Standards Manager (Chesapeake)

Dollar Tree StoresChesapeake, VA, United States
5 days ago
Job type
  • Full-time
Job description

Job Summary :

The Retail Workforce Management (WFM) System & Labor Standards Manager is responsible for optimizing labor deployment across the retail organization by managing workforce management systems (e.g., Legion, Kronos, UKG, Reflexis) and leading the development, implementation, and maintenance of engineered labor standards. This role is critical in aligning staffing models with customer demand, business goals, and compliance requirements to ensure operational efficiency and cost-effectiveness.

Key Responsibilities :

Workforce Management System (WFM) :

  • Administer, configure, and maintain the WFM system to support scheduling, timekeeping, forecasting, and labor analytics.
  • Partner with IT, HR, and store operations to ensure seamless system performance and integrations with payroll and POS systems.
  • Lead WFM system upgrades, testing, and new feature implementations.
  • Provide training and support to field and store leaders on effective system usage and reporting.

Labor Standards & Modeling :

  • Develop, document, and maintain labor standards using time-and-motion studies, productivity data, and industry benchmarks.
  • Collaborate with operations leaders to validate labor standards for new and existing store processes.
  • Build staffing models that align labor needs with forecasted business volume and service level goals.
  • Conduct workload assessments and process improvement initiatives to optimize labor efficiency.
  • Analytics & Reporting :

  • Analyze labor performance, productivity, and compliance across all retail locations.
  • Generate actionable insights through dashboards and reports to guide labor planning decisions.
  • Identify trends, risks, and opportunities related to labor cost, schedule adherence, and forecast accuracy.
  • Cross-functional Collaboration :

  • Serve as the subject matter expert for labor planning and workforce management strategy.
  • Partner with Finance, HR, Store Operations, and Merchandising to align labor strategy with business priorities.
  • Provide strategic recommendations to executive leadership to support long-term labor optimization initiatives.
  • Required Qualifications :

  • Bachelors degree in Business, Operations, Industrial Engineering, or related field (Masters preferred).
  • 5+ years of experience in retail workforce management, labor planning, or operations management.
  • Strong expertise in WFM platforms such as Legion, Kronos / UKG, Reflexis, or similar.
  • Proven experience developing and implementing labor standards in a retail environment.
  • Strong analytical and project management skills.
  • Experience with SQL, Power BI, Tableau, or similar reporting / analytics tools.
  • Excellent communication and cross-functional collaboration skills.
  • Create a job alert for this search

    Workforce Management • Chesapeake, VA, United States

    Related jobs
    • Promoted
    Department Specialist-Small Engine-Stihl Repair Tech

    Department Specialist-Small Engine-Stihl Repair Tech

    Westlake Hardware, Inc.Grandy, NC, US
    Full-time
    Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United S...Show moreLast updated: 15 days ago
    • Promoted
    Division Director of Primary Care Pediatrics, Department of Pediatrics

    Division Director of Primary Care Pediatrics, Department of Pediatrics

    InsideHigherEdAll Cities, Virginia, United States
    Full-time
    The University of Virginia Department of Pediatrics and Division of Primary Care Pediatrics invite applications for Division Director of Primary Care Pediatrics. Academic pediatric generalists at th...Show moreLast updated: 30+ days ago
    • Promoted
    Work From Home

    Work From Home

    Kelly ServicesCoinjock, NC
    Remote
    Full-time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...Show moreLast updated: 1 day ago
    • Promoted
    IT Director Data Management and Analytics (Chesapeake)

    IT Director Data Management and Analytics (Chesapeake)

    Family DollarChesapeake, VA, US
    Part-time
    This position is a pioneering leader in structured data intelligence, enterprise data architecture, data engineering strategy, and platform development initiatives. This includes building and scalin...Show moreLast updated: 5 days ago
    • Promoted
    Retail Workforce Management System & Labor Standards Manager

    Retail Workforce Management System & Labor Standards Manager

    Dollar TreeChesapeake, VA, US
    Full-time
    Retail Workforce Management System & Labor Standards Manager.The Retail Workforce Management (WFM) System & Labor Standards Manager is responsible for optimizing labor deployment across the retail ...Show moreLast updated: 22 days ago
    • Promoted
    Workforce Management Specialist

    Workforce Management Specialist

    Dollar TreeChesapeake, VA, US
    Full-time
    Workforce Management Compliance Specialist.The Specialist, Workforce Management will be responsible for ensuring compliance with all applicable labor laws and regulations, developing, and implement...Show moreLast updated: 22 days ago
    • Promoted
    • New!
    Retail Associates-2

    Retail Associates-2

    HomeGoodsSuffolk, Virginia, United States of America
    Part-time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Show moreLast updated: 19 hours ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionGrandy, NC, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Licensing and Permitting Manager (Chesapeake)

    Licensing and Permitting Manager (Chesapeake)

    Family DollarChesapeake, VA, US
    Part-time
    Primary responsibility in acquisition of new licenses / maintaining business.Health alcohol, tobacco and all other ancillary licenses in stores develop timelines, manage resources, ensure deadlines...Show moreLast updated: 5 days ago
    • Promoted
    STORE MANAGER in Gatesville, NC

    STORE MANAGER in Gatesville, NC

    Dollar GeneralGatesville, North Carolina, United States
    Full-time
    At Dollar General, our mission is Serving Others! We value each and every one of our employees.Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu...Show moreLast updated: 9 days ago
    • Promoted
    Child & Adolescent Therapist (LCSW, LPC, LMFT)

    Child & Adolescent Therapist (LCSW, LPC, LMFT)

    LifeStance HealthPoplar Branch, NC, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Workforce Management System & Labor Standards Manager (Chesapeake)

    Retail Workforce Management System & Labor Standards Manager (Chesapeake)

    Dollar Tree StoresChesapeake, VA, US
    Part-time
    The Retail Workforce Management (WFM) System & Labor Standards Manager is responsible for optimizing labor deployment across the retail organization by managing workforce management systems (e.Legi...Show moreLast updated: 5 days ago
    • Promoted
    Licensed Therapist (LCSW, LPC, LMFT)

    Licensed Therapist (LCSW, LPC, LMFT)

    LifeStance HealthPoplar Branch, NC, US
    Full-time
    At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives...Show moreLast updated: 30+ days ago
    • Promoted
    Customs and Border Protection Officer - Experienced (GS9)

    Customs and Border Protection Officer - Experienced (GS9)

    U.S. Customs and Border ProtectionLandtown, VA, United States
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 30+ days ago
    • Promoted
    Division Director of Neurodevelopmental and Behavioral Pediatrics, Department of Pediatrics

    Division Director of Neurodevelopmental and Behavioral Pediatrics, Department of Pediatrics

    InsideHigherEdAll Cities, Virginia, United States
    Full-time
    The University of Virginia Department of Pediatrics and Division of Neurodevelopmental and Behavioral Pediatrics (NDBP) invite applications for Division Director of NDBP. Applicants who are Board ce...Show moreLast updated: 30+ days ago
    • Promoted
    IT Data Integrations Manager (Chesapeake)

    IT Data Integrations Manager (Chesapeake)

    Family DollarChesapeake, VA, US
    Part-time
    We do not provide sponsorship at this time.The Manager, Data Integration is responsible for managing the software engineers and overseeing database and transaction processing systems that form the ...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Real Estate Facilities Management Analyst

    Real Estate Facilities Management Analyst

    Family DollarChesapeake, VA, VA, US
    Full-time
    Unfortunately, we cannot consider applicants who will require visa sponsorship now or in the future.Summary of Position (Job Purpose) - Major purpose and functions of the p...Show moreLast updated: 7 hours ago
    • Promoted
    Project Manager - Federal Program

    Project Manager - Federal Program

    StantecVirginia Beach, VA, US
    Full-time +1
    Project Manager, Federal Program.Stantec's Buildings team is on a mission to become the world's leading integrated design practice. Our architects, engineers, interior designers, consultants, sustai...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Workforce Management System & Labor Standards Manager

    Retail Workforce Management System & Labor Standards Manager

    Dollar Tree StoresChesapeake, VA, US
    Full-time
    The Retail Workforce Management (WFM) System & Labor Standards Manager is responsible for optimizing labor deployment across the retail organization by managing workforce management systems (e....Show moreLast updated: 7 days ago
    • Promoted
    Asst Director SpiderShop

    Asst Director SpiderShop

    InsideHigherEdAll Cities, Virginia, United States
    Full-time
    The SpiderShop Assistant Director supports the SpiderShop Director with day-to-day operations, with oversight of stockroom and satellite operations, designated personnel, marketing and promotional ...Show moreLast updated: 4 days ago