Dispatcher

Overview

Are you a master of multitasking with a knack for communication? Do you thrive in fast-paced environments where every second counts? Join ASI Hastings as a Dispatcher and play a crucial role in ensuring our customers' homes are serviced promptly.

Responsibilities

• Cooridinating Service Requests : Efficiently schedule and dispatch service calls to field technicians.
• Communication Point : Act as the main point of contact for field teams, customers, and management.
• Problem-solving : Address customer inquiries and resolve issues promptly to ensure customer satisfaction.
• Monitor and Adjust Schedules : Monitor schedules closely and make real-time adjustments to optimize operations.
• Record-Keeping : Maintain accurate records of service requests, schedules, and any incidents.
• Emergency Response : Coordinate emergency response efforts when necessary.
• Resource Allocation : Ensure efficient allocation of resources to meet operational demands.
• Collaboration : Work closely with other departments to streamline processes and improve service delivery.

Qualifications

Benefits

Pay Range

$22 - $27 USD

About ASI

Ken and Phil Justo, along with their families and dedicated team members, have been working to make San Diego a better place since acquiring Hastings Appliance Repair in the 1980s. Since then, ASI Hastings Inc. has been committed to doing what's right for its clients. They established the company's core values, which are embraced by each member of the "White Glove" team : Trust, Safety, Quality, Respect, Integrity, Cleanliness, and Communication.

Equal Opportunity Employer

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the San Diego Fair Chance Ordinance.

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