Senior Inside Sales Representative
Job Requirements : Why Badger Meter? Badger Meter is a leading global water technology company, with a mission to preserve and protect the worlds most precious resource. For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient. Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world! Here at Badger Meter, we believe that our approach to diversity, equity, and inclusion is the very foundation of our success. Our commitment is reflected in our core values, where we strive to create an environment that celebrates differences, encourages innovation, and ensures that every voice is celebrated and appreciated. We understand that a diverse team brings a variety of perspectives and ideas, which ultimately fosters creativity and excellence. Badger Meter provides opportunities for career growth and development for every employee by creating a supportive and inclusive workplace where they can make meaningful contributions while preserving the worlds most precious resource. What You Will Contribute : Step into a pivotal role at Badger Meter where your problem-solving skills and customer-first mindset will shine. As a Senior Inside Sales Representative, youll be the driving force behind seamless collaboration between customers, channel partners, and internal teams-delivering fast, effective solutions for our Flow Instrumentation product lines.
Job Duties :
- Understand functionality and selling points of all products offered.
- Partner with key stakeholders in the escalation process of inquiries within accounts as they arise.
- Respond to customer inquiries (e.g. lead submissions, requests for quote and other requirements) by telephone or e-mail.
- Analyze individual accounts, provides contract review, assist in solving customer problems, complete forms, maintain customer data in Salesforce, and obtain signatures and documentation when necessary.
- Perform various account management functions (developing pricing and quotes, entering / resolving customer issues, and maintaining accurate and current Account / Contact / Opportunity / Case data in SFDC).
- Take responsibility for geographic territory and is the primary contact for customers within this territory.
- Utilize software and other tools, assist customers into the most suitable product by providing sizing and other relevant technical data.
- Contribute to the retention of business through prompt professional and accurate responses to inquiries from customers and sales personnel.
- Maintain a thorough knowledge of the FI products, processes and systems assigned, the applications they are used in, and the industry segments overall.
- Own customer issues until a resolution is found (may require interaction with other disciplines within the company).
- Assist RSMs / channel partners in identifying and addressing sales opportunities, specifying products for applications, and preparing quotations / pricing to customers.
- Train and mentor junior staff.
Education and Experience :
High School degree required; Bachelors degree in Business, Communications or a related field preferred5+ years of experience in customer service desiredQualifications :
Experience using CRM requiredAdvanced skills in Microsoft Office preferredCompetencies :
Collaboration : Work collaboratively with others across the organization to achieve shared objectives.Communication : Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others.Application Instructions :
Apply Online : https : / / www.aplitrak.com / ?adid=YmJnZW5lcmljLjE2Njk2Ljg3NzBAYmFkZ2VybWV0ZXJjb21wLmFwbGl0cmFrLmNvbQ