Senior Director, Product Management

Senior Director, Product Management

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Role Overview :

The Senior Director, Product Management leads the transformation to a product-centric operating model across the technology organization, ensuring consistent execution and best practices throughout the product portfolio. This role partners with Product Management teams as an internal service provider, optimizing processes, driving operational excellence, and enabling product teams to achieve strategic objectives.

Key Responsibilities

• Operating Model Leadership : Develop and implement the Product & Platform Operating Model, organizing technology teams around products and persistent capabilities with a focus on user personas.
• Strategic Alignment : Strengthen collaboration between business and technology teams to ensure technology initiatives support organizational goals.
• Program Coordination : Align intake and solutioning processes with Program Increment cycles for seamless delivery.
• Delivery & Capacity Management : Apply Lean-Agile methodologies to drive execution, provide leadership with insights on team capacity, and optimize resource allocation.
• Financial Stewardship : Institutionalize capacity-based funding models, ensuring transparency in operational and growth expenditures.
• Change Management : Lead change initiatives by fostering awareness, desire, knowledge, action, and reinforcement to support product transformation.
• Talent Development : Advance skills and training programs to support the transition to a product operating model.
• Communication : Ensure consistent, transparent messaging regarding Digital Transformation across the organization.
• Innovation Enablement : Mobilize product lines and large-scale pods to accelerate innovation and support organizational objectives.
• Capability Building : Lead role-based capability development to ensure teams possess the necessary skills for successful product management.
• Model Adoption & Metrics : Drive team performance, establish measurable standards, and implement best practices for software development efficiency by tracking metrics to measure effectiveness and impact.
• Talent Structures : Design and implement Communities of Practice (CoP) and Centers of Excellence (CoE) to foster collaboration and knowledge sharing.

Qualifications :

About the Role :

In this strategic leadership position, you will be leading teams to drive consistency, quality, and operational excellence across the product portfolio. As Senior Director, Product Management, you will collaborate with senior leaders, serve as an internal service provider, and empower product teams to realize their strategic ambitions.

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.