Director of Operations Brand & Creative (Members Mark Packaging)

Commercialization Leadership

Lead the end-to-end commercialization engine that brings Member's Mark packaging to shelfon time, on brief, and at quality. You'll orchestrate a team of senior project managers and contracted PMs, drive continuous process improvement across packaging workflows, and champion smart use of emerging tech / AI to remove friction and time from the system.

What you'll own :

• Commercialization Leadership : Own the post-brief packaging execution lifecyclefrom intake to artwork delivery / print handoffacross a high-volume, multi-category portfolio.
• Team Leadership & Capacity Planning : Lead, coach, and develop Sr. PMs and contractors; build scalable staffing models; manage vendor / agency throughput and SLAs.
• Workflow & Process Design : Map and optimize cross-functional touchpoints (Product Dev, Sourcing, Legal / Reg, Quality, Print, Agencies); standardize RACI, checkpoints, and handoffs.
• Speed & Throughput : Establish takt time targets by package type; set WIP limits; reduce cycle time and rework through better briefs, proofing, and decision rights.
• Quality & Compliance : Ensure packaging meets brand standards, regulatory requirements, print specs, and retailer / distributor guidelines; drive right-first-time art.
• Technology & AI Enablement : Evaluate and pilot tools (PLM, DAM, proofing, traffic, generative AI, OCR, color QA) to automate routing, versioning, QA, and label checks.
• Data & Reporting : Build dashboards for schedule adherence, cycle time, aging WIP, rework drivers, and agency / productivity metrics; translate insights into action.
• Change Management : Lead adoption of new ways of working; create clear SOPs, training, and reinforcement plans with measurable outcomes.
• Risk Management : Anticipate bottlenecks (reg reviews, translations, dieline changes, vendor capacity); run scenarios and playbooks to protect dates.
• Budget & Vendor Management : Manage budgets for contractors and agencies; negotiate capacity, prioritize work, and ensure value.

Success metrics (examples) :

What you bring :

Working model :

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision and dental coverage

Financial benefits include 401(k), stock purchase and company-paid life insurance

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting.

You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https : / / one.walmart.com / notices .

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart ( https : / / bit.ly / 3iOOb1J ).

The annual salary range for this position is $110,000.00-$220,000.00. Additional compensation includes annual or quarterly performance bonuses.

Minimum qualifications :

Bachelor's degree in Business, Communications, Marketing, Business, or related field and 5 years' experience in brand development and management, developing creative briefs, marketing, or related area OR 7 years' experience in brand development and management, developing creative briefs, marketing, or related area.

Preferred qualifications :

Leading a cross-functional team, Managing Vendor Contracts and Relationships, Working on multi-national teams, Working with advanced functionality of Excel Masters : Business Administration

Primary location :

2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.